Trek Bicycle Closter

Overview
About
Location
Reviews

Overview

+1 201-293-0901
www.trekbikes.com
53 Vervalen St, Closter, NJ 07624, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday Closed

Trek Bicycle Closter Introduce

Trek Bicycle Closter, located at 53 Vervalen St in Closter, NJ, is a bicycle store specializing in the sales and service of Trek bicycles. As a platform category bicycle store, they cater to cyclists seeking high-quality bikes and expert assistance.

Customer reviews consistently praise the shop's exceptional customer service and knowledgeable staff. One customer, who felt their Trek Domane AL 4 was too small, received expert assistance from the staff. They used a trainer to assess the customer's posture and confirmed the sizing issue. The shop then facilitated an exchange with the original store and helped the customer acquire the correct size, which they had in stock. The customer specifically commended Kevin and the rest of the staff for their "phenomenal" and "very helpful" service, expressing their intention to return for accessories and assistance.

Another customer expressed gratitude for the shop's assistance during a ride and noted the discovery of a "new beautiful route" due to the shop's location.

Key features of Trek Bicycle Closter include:

Trek Bike Sales: Offering a selection of Trek brand bicycles.
Expert Bike Fitting: Providing professional bike fitting services to ensure proper sizing and comfort.
Knowledgeable Staff: Offering expert advice and assistance with bike selection and maintenance.
Exceptional Customer Service: Providing friendly and helpful service to all customers.
Convenient Location: Providing access to beautiful cycling routes.

For inquiries or to schedule a fitting, you can contact Trek Bicycle Closter at (201) 293-0901 or +1 201-293-0901. Located in Closter, they serve the local community with reliable and expert bicycle services.

If you're looking for a bike shop that offers expert bike fitting, knowledgeable staff, and exceptional customer service, Trek Bicycle Closter is an excellent choice. Their commitment to customer satisfaction and their expertise with Trek bikes make them a valuable resource for cyclists in the Closter area.

Location

Reviews

May 14, 2024

Came here for some help on a Trek Domane AL 4 that I felt was too small and they put the bike on a trainer to see my posture and noticed that I looked a bit scrunched on the bike. I was able to return the bike from its original store at another location and this location had my proper size in stock and they happily helped me out with the exchange process. Kevin and the rest of the staff here are phenomenal and very helpful and I now have my first road bike. Incredible customer service! Will definitely come back for any accessories or help I may need with the bike.
Oct 31, 2024

Thank you for helping me out today in the middle of a ride! And discovered a new beautiful route due to your location :)
Feb 10, 2024

I like that you can try the trek bike on a tour, so after a week of riding in a beautiful location you should know if this is the right bike for you! Then they send you after the tour a discount coupon for buying a new bike. 🙄 great marketing program, my wife actually bought the electric bike she rode on our bike tour, the shop we used in Closter was great, people working there were super nice and knowledgeable!
May 20, 2024

I had a great experience at the Trek Closter branch. The staff (especially Kevin) were friendly and knowledgeable, helping me find the best bikes possible within our budget for my son and myself. The store was well-organized with a great selection. Highly recommend!
Sep 11, 2024

I just want to compliment Kevin and Conor for the excellent service they provided in helping me to pick out my Bontrager/Trek Starvos Wavecell bicycle helmet yesterday. Kevin really helped to ensure that I had the proper fit in my helmet. I will recommend Trek Bicycle Closter to all my cycling friends and will definitely visit the Trek Bicycle Shop in Closter for all my future cycling needs.