Mac's Harpeth Bikes

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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 615-472-1002
  • www.macsharpethbikes.com
  • 1110 Hillsboro Rd B 230, Franklin, TN 37064, USA
  • Hours Business hours are not available at the moment

Mac's Harpeth Bikes Introduce

Mac's Harpeth Bikes is a bicycle store located at 1110 Hillsboro Rd B 230, Franklin, TN 37064. They can be reached by phone at (615) 472-1002 or +1 615-472-1002.

Based on customer reviews, Mac's Harpeth Bikes is highly regarded for its exceptional customer service and commitment to going above and beyond for its customers. The owner, Mac, is frequently praised for his dedication and willingness to help cyclists in need.

Key services and features of Mac's Harpeth Bikes include:

  • Bicycle Repairs: Providing prompt and efficient bicycle repair services, even in urgent situations.
  • Exceptional Customer Service: Demonstrating a strong commitment to customer satisfaction and willingness to go the extra mile.
  • Owner Dedication: The owner, Mac, is actively involved in providing personalized and helpful service.
  • Extended Hours: Willingness to extend operating hours to accommodate customers' needs.

Customer reviews highlight the shop's ability to handle unexpected issues and provide quick solutions. One customer mentioned that Mac helped repair a bent rim, allowing their son to participate in a race. Another customer appreciated Mac staying open late to get their bike running.

Specifically, customers have praised the shop for:

  • Providing timely and effective repairs.
  • Offering exceptional and personalized customer service.
  • Demonstrating a willingness to go above and beyond expectations.
  • Being reliable and helpful in urgent situations.

Mac's Harpeth Bikes is highly recommended for anyone in the Franklin area looking for a reliable and customer-focused bicycle shop. The shop's commitment to providing exceptional service and its dedication to helping cyclists make it a valuable resource for the community.

Location

Reviews

  • Sep 15, 2019

    Mac helped us out when our son had a bent rim during a pre-ride. Mac went above and beyond anything we could have hoped for! Our son was able to race and we are so grateful for Mac - he is amazing!

  • Apr 19, 2020

    Stayed open until 7p on a Saturday night to get me up and running. Made a couple kids really happy. Mac (owner) was happy to do it...under promised, over delivered.

  • Feb 07, 2021

    I came here to buy my first little girls bike 2 years ago. Owner was very helpful in helping me chose the right one. I thought the price on the bike may have been high but he guaranteed me that it wouldn’t have any issues and was a quality bike that wouldn’t fall apart. 2 years later and it’s still going strong. I bought another one yesterday for my other little girl. Thanks for your assistance Mac.

  • Jun 14, 2013

    Great shop! Mac and Chris are always helpful and down to earth. Reasonable prices on great work! I've have tune ups and new tires on my road bike. They work hard to make everything work like new. And I purchased my son a Fuji mountain bike... a bike that for a few more dollars will last longer than the mass retailer bikes. Highly recommend this shop!

  • Jun 09, 2015

    I am a casual rider and I can honestly say, Mac’s Harpeth is a great local shop for bikes parts. They have wild selections of bikes as well as equipment or bike racks. The guys in this place are surely helpful and fun to interact with. Not only they were kind, they are really professional when it comes dealing to bikes and they sure enjoying giving away some usable tips. Price range may be a little too high though, but it certainly reasonable and well worth it. Anyways, I love this shop, and I will sure use their service again.

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