Mac's Harpeth Bikes is a bicycle store located at 1110 Hillsboro Rd B 230, Franklin, TN 37064. They can be reached by phone at (615) 472-1002 or +1 615-472-1002.
Based on customer reviews, Mac's Harpeth Bikes is highly regarded for its exceptional customer service and commitment to going above and beyond for its customers. The owner, Mac, is frequently praised for his dedication and willingness to help cyclists in need.
Key services and features of Mac's Harpeth Bikes include:
- Bicycle Repairs: Providing prompt and efficient bicycle repair services, even in urgent situations.
- Exceptional Customer Service: Demonstrating a strong commitment to customer satisfaction and willingness to go the extra mile.
- Owner Dedication: The owner, Mac, is actively involved in providing personalized and helpful service.
- Extended Hours: Willingness to extend operating hours to accommodate customers' needs.
Customer reviews highlight the shop's ability to handle unexpected issues and provide quick solutions. One customer mentioned that Mac helped repair a bent rim, allowing their son to participate in a race. Another customer appreciated Mac staying open late to get their bike running.
Specifically, customers have praised the shop for:
- Providing timely and effective repairs.
- Offering exceptional and personalized customer service.
- Demonstrating a willingness to go above and beyond expectations.
- Being reliable and helpful in urgent situations.
Mac's Harpeth Bikes is highly recommended for anyone in the Franklin area looking for a reliable and customer-focused bicycle shop. The shop's commitment to providing exceptional service and its dedication to helping cyclists make it a valuable resource for the community.
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