Trek Bicycle Olympia West

Overview
About
Location
Reviews

Overview

+1 360-943-7661
trekbikes.com
1900 Harrison Ave NW, Olympia, WA 98502, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday Closed

Trek Bicycle Olympia West Introduce

Welcome to Trek Bicycle Olympia West, located at 1900 Harrison Ave NW, Olympia, WA 98502. As a part of the 'Bicycle Shops Near Me' category, this store is renowned for its exceptional Trek bike sales, service, and customer care.

Trek Bicycle Olympia West is highly praised for its outstanding customer service and knowledgeable staff. One remarkable customer experience involved travelers from Vancouver Island, Canada, who lost a critical front axle pin for their mountain bikes. The team at Trek Olympia West went above and beyond by offering to remove a matching axle from a showroom bike, allowing the travelers to continue their planned ride to Mima Falls. This act of generosity and problem-solving saved their day and left a lasting impression.

The shop is also commended for its knowledgeable staff, great gear selection, and competent service department. Customers appreciate that the team is passionate about cycling and takes the time to understand their needs and desires. While they specialize in Trek bikes (sometimes referred to as "Yrek" by customers), they also service all bike brands, demonstrating their commitment to serving the wider cycling community.

Trek Bicycle Olympia West offers exceptional Trek bike sales, service, and customer care. The store is known for its knowledgeable staff and outstanding service.

For inquiries or to explore their Trek bike selection, you can contact Trek Bicycle Olympia West at (360) 943-7661 or +1 360-943-7661. If you're looking for exceptional Trek bike sales, service, and customer care in Olympia, WA, Trek Bicycle Olympia West is highly recommended.

Customers consistently highlight the knowledgeable staff and outstanding service at Trek Bicycle Olympia West. It is a place where you can find quality Trek bikes and reliable assistance.

Location

Reviews

Dec 18, 2023

The team at TREK OLY WEST are CHAMPIONS! Last weekend I came down from Vancouver Island Canada to visit with my best friend to go MTB trail riding. We set out for a ride disassembling our bikes to fit into our truck and we incidentally left the front axle pin out on top of the truck bed tonneau cover and drove off. Later in our drive, we noticed it was missing and we didn't put the quick-release axle back into the fork! We backtracked and tried to locate it and after a few runs back and forth figured it was a loss. We drove into town with hopes that the nearest bike shop would be able to help. We walked into your shop asking if you had a replacement and your team went to look through the shop to find no spares or new stock replacement options and offered to special order one. Our shoulders dropped and our ride was over at that moment and the tech at the counter asked, “ where we're you going to ride?” “Mima Falls”, we said. He brightened up and had a solution, he suggested that we order the axle now and he would take a matching axle off one of the showroom bikes allowing us to take the sacrificed part now so we can go get a few laps in for what sunlight we have left in the day. We were gobsmacked by the generosity and benevolence bestowed on us by your crew where not only did they exceed our expectations. They saved the f-ing day. We rode into the night with headlamps and a few days later found that someone placed the found axle on a mailbox near where we lost it and we now have a spare that holds so much meaning and will be a totem for us to reflect upon where your team helped us.
Sep 21, 2024

Great experience. Knowledgeable staff. Great gear. Competent service dept. These guys are into cycling and will take the time to understand your needs and desires. They sell Yrek bikes but service everything.
Jul 22, 2024

Great experience at Trek West Olympia. Appreciate Carina and Geoff for all the time they spend working with me, and my numerous test drives. Took my new bike for a ride the next day, and completely satisfied. Highly recommend Trek West Olympia!
May 11, 2024

The staff here is very friendly, knowledgeable, and professional. What sets this shop apart is how they’ve gone above and beyond to accommodate me multiple times and help me figure out issues with my bike that other shops weren’t willing to help with. I’m truly grateful for the experience I’ve had with them and they’ve gained a customer for life!
Mar 19, 2022

I've neen getting my equipment serviced here since around 2015, won't go anywhere else! I have specific tires I need for my wheelchair, and they have been awesome at getting me whst I need, and providing tune ups for what is a necessity. I roll strong, thanks to these folks.