Welcome to Trek Bicycle Southlake, located at 2105 W Southlake Blvd #225, Southlake, TX 76092, USA. You can reach us at (817) 710-8111 or +1 817-710-8111.
As a leading shop in the "Bicycle Shops Near Me" category, Trek Bicycle Southlake is an authorized Trek dealer known for offering high-quality bikes and exceptional customer service. They are particularly praised for their warranty support, expert repairs, and helpful staff, including Todd and Cory.
Our services include:
- Trek bike sales: Offering a wide range of Trek bicycles, including carbon frame and e-bike models.
- Bike repairs: Providing expert repair services, including warranty repairs.
- Bike frame replacement: Offering frame replacement services under warranty.
- E-bike sales and service: Offering electric bicycles and related services.
- Bike fitting and advice: Providing expert advice and assistance in choosing the right bike.
What makes Trek Bicycle Southlake stand out:
- Exceptional customer service: Providing helpful and attentive service, particularly regarding warranty issues.
- Expert staff: Employing knowledgeable and skilled staff, including Todd and Cory.
- Warranty support: Offering comprehensive warranty services and assistance.
- High-quality bikes: Selling durable and high-quality Trek bicycles.
- Personalized service: Providing personalized assistance and solutions to customer needs.
- Going the extra mile: Demonstrating a commitment to customer satisfaction by providing extra support.
Customer reviews consistently highlight the exceptional customer service at Trek Bicycle Southlake. One customer shared a detailed experience of receiving outstanding support when their carbon frame cracked. The store manager, Todd, assured them the frame would be covered under warranty, and the service manager, Cory, provided attentive and caring service. Cory even went to another location on his day off to pick up a specific e-bike for the customer. Another customer, a senior rider, praised the shop's helpfulness and expertise, emphasizing the quality and durability of Trek bikes. The shop's commitment to customer satisfaction and willingness to go the extra mile are consistently highlighted.
Trek Bicycle Southlake is a highly recommended destination for cyclists seeking high-quality Trek bikes and exceptional service. Their commitment to customer satisfaction, expert repairs, and knowledgeable staff make them a trusted choice in the Southlake area.
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