Trek Bicycle Washington D.C. Skyland

Overview
About
Location
Reviews

Overview

+1 771-210-3900
www.trekbikes.com
2227 Town Ctr Dr SE, Washington, DC 20020, USA
Hours

Monday Closed

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

Trek Bicycle Washington D.C. Skyland Introduce

Trek Bicycle Washington D.C. Skyland is located at 2227 Town Ctr Dr SE, Washington, DC 20020, USA. You can contact them at (771) 210-3900 or +1 771-210-3900.

Customer reviews consistently praise Trek Bicycle Washington D.C. Skyland for its excellent customer service and community-focused approach. One customer expressed their delight at having a "beautiful bike shop right here in our neighborhood." They highlighted the helpfulness and patience of the manager, Keith, and salespeople, Daiquan and Isaiah. The staff effectively tuned and cleaned their bike, and maintained excellent communication throughout the process. The customer also mentioned their anticipation of joining Keith on weekend rides in the spring, indicating the shop's community involvement.

Another customer commended Keith and his team for their thorough explanations of work and options, as well as their ability to answer all questions. They emphasized the "excellent customer service" and "quality work" that significantly improved their bike after a tune-up. The customer also appreciated the great communication (text, etc.) and quick turnaround. They contrasted their positive experience with previous "straight-up stressful" bike repair experiences, highlighting the shop's easy and stress-free service. They concluded by praising the "great store, great customer service, and great location."

These reviews suggest that Trek Bicycle Washington D.C. Skyland is a highly recommended bike shop that provides excellent customer service, quality repairs, and a strong community focus. The shop's knowledgeable staff and commitment to customer satisfaction make it a top choice for cyclists in the Washington D.C. area.

As a "Bicycle Shops Near Me" option, Trek Bicycle Washington D.C. Skyland is a shop offering Trek bike sales and bike repairs. It is recommended to contact them directly for specific inquiries regarding their current inventory, services, and any ongoing community events or rides.

Location

Reviews

Nov 26, 2023

🚴🏾‍♀️ So happy we have this beautiful bike shop right here in our neighborhood! Manager Keith and salespeople Daiquan and Isaiah were super helpful and patient. I haven’t ridden my bike in several years (after having a few kids). They tuned and cleaned my bike and were very communicative. We look forward to joining Keith on weekend rides this spring! Highly recommend this location.
Oct 14, 2024

Keith and his team took time to explain all of the work and options and answer all of my questions. Excellent customer service and quality work. My bike is much improved after the tune-up! Also great communication (text, etc.) and quick turnaround. I've had other bike repair experiences that were straight-up stressful, so I was glad that this one was easy and stress-free. Great store, great customer service, and great location!
Dec 24, 2024

We have used their services a couple of times. We needed our son’s bike chain repaired and when we got him a new bike for Christmas, we brought it here for assembly. The turnaround service was quick and all of the employees here are professional and nice. We will continue to use Trek Bicycle for all of our biking needs
Aug 03, 2024

I had an opportunity to stop in and check out the store for the first time yesterday. Keith, the store manager, was so welcoming and kind. I hope to return soon and spend more time researching my next beautiful bike, which this store has plenty to choose from.
Sep 26, 2024

Always a great atmosphere and very helpful with my biking needs. This teams knows how to resolve any weird issue with my bike and close to my neighborhood which is very convenient!