True Cyclery

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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 787-357-1578
  • www.truecyclery.com
  • True Cyclery, 138 Bradley St, New Haven, CT 06511, USA
  • Hours

    Monday 9:00 AM - 5:00 PM

    Tuesday 9:00 AM - 5:00 PM

    Wednesday 9:00 AM - 5:00 PM

    Thursday 9:00 AM - 5:00 PM

    Friday 9:00 AM - 5:00 PM

    Saturday Closed

    Sunday Closed

True Cyclery Introduce

If you're searching for "Bicycle Shops Near Me" in New Haven, CT, True Cyclery, located at 138 Bradley St, is a standout choice for those seeking custom-built bikes and personalized service. This shop is highly regarded for its expertise in bike fitting, custom builds, and overall customer care.

True Cyclery is particularly known for its custom bike builds, with owner Karl receiving exceptional praise for his knowledge, kindness, and professionalism. Customers highlight Karl's ability to guide them through the entire process, from test rides and fit adjustments to component selection. One customer described building their "dream bike" with Karl, emphasizing the positive and enjoyable experience.

Karl's expertise extends beyond custom builds to bike repair and servicing. Customers appreciate his meticulous attention to detail and genuine care for every bike he works on. He is praised for his ability to make customers feel at ease and confident in his services.

Here's what True Cyclery offers:

  • Custom bike builds, including specialized projects like the Nighthawk road bike.
  • Professional bike fitting services.
  • Expert bike repair and maintenance.
  • Personalized and attentive customer service.
  • A welcoming community atmosphere, with events like the "True to Brew" series.

Customer reviews consistently emphasize Karl's exceptional service and expertise. The shop is described as more than just a bike store; it's a community hub for cycling enthusiasts. Whether you're interested in a custom bike, need expert repairs, or simply want to connect with fellow cyclists, True Cyclery provides a welcoming and supportive environment.

If you're in the New Haven area and looking for a bike shop that prioritizes personalized service and high-quality work, True Cyclery is an excellent choice. You can contact them at (787) 357-1578 or +1 787-357-1578.

Location

Reviews

  • Sep 16, 2023

    Absolutely the best bike shop ever!!! After a long search for a bike that would fit, I decided to get a custom bike and was fortunate to come across True Cyclery. Karl was wonderful with setting up several test rides, answering lots of questions and going through the fit process. He is very knowledgeable, friendly and kind! It was truly a joy to build my dream bike with him and he did a tremendous job with the fit, build and deciding the components! I have never been happier riding a bike and it wouldn't have been possible without True Cyclery!!

  • May 11, 2020

    Karl, owner at True Cyclery, is really the complete package. He’s incredibly kind, knowledgeable, attentive, and professional. I can say this because I’ve seen him work on my bike, other’s bikes, and his own. He treats them all with the same sincere care that a mechanic should. He fit, built, and services my Nighthawk; a modern road bike concept co-developed with Royal H out of Greater Boston. It’s my first custom bike and Karl made me feel at ease and completely stoked throughout the entire process. Working with Karl I felt completely taken care of, and enjoy riding my bike more than ever before—a tall order having ridden almost a decade out in Northwestern New Mexico prior. Having gotten to know Karl more closely through the custom bike process has added other layers of joy. Ask about his True to Brew series, racing CX with him and the crew of other fun folks, or just pop in for a beer and talk shop.

  • Oct 15, 2017

    Karl is without a doubt one of the most knowledgeable and thorough bike mechanics I've met. He truly takes care of his customers, from full service custom builds (dang those Royal H paint jobs are fresh!) to seasonal tuneups, and can keep you grounded in the world of ever-changing disc brake standards and handlebar tape designs.

  • Mar 16, 2016

    Absolutely the place you need to go for all your biking and cycling needs! Karl has been my bike mechanic for years and he really listens to you and explains whats going on in a way that anyone can understand. He is definitely an expert in his field. You can just tell how much passion and joy he has for what he does with he's helping you find or fix your bike. Not to mention, he is one of the funniest people I've ever met. He's gotten my bike "riding ready" from tuning for an 80 mile day to also prepping for long tours. If you're looking for a bike shop in New Haven, True Cyclery is your answer!

  • Jun 07, 2016

    Karl is absolutely phenomenal. I have NEVER had such a great experience with a bike tune-up. He picked it up and dropped it off at my convenience, returned it quickly, provided a detailed description (including pictures) of everything that he did on my bike, and provided sound recommendations for what I need to do, or not to do to keep it running well!

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