Welcome to The Devil's Gear Bike Shop, located at 845 Chapel St, New Haven, CT 06510. As a part of the 'Bicycle Shops Near Me' category, we aim to serve the local cycling community with a range of bicycle services. You can reach us at (203) 773-9288 or +1 203-773-9288.
Customer reviews for The Devil's Gear Bike Shop present a mixed picture. While some customers have had exceptionally positive experiences, others have reported significant issues with service and communication.
Services and Features:
- Bike Repairs and Maintenance: We offer a range of repair and maintenance services, including specialized repairs like free hub fixes.
- Bike Parts and Accessories: We provide a selection of bike parts and accessories.
- Community-Oriented Service: We strive to be a community hub, offering helpful and thoughtful service.
- Variable Customer Experiences: Customer reviews indicate a wide range of experiences, from excellent service to significant communication issues.
Customer Testimonials:
One customer reported a highly positive experience, praising the shop's helpful and gracious staff for quickly repairing their bike's free hub and addressing other maintenance needs. They highlighted the shop's fair prices, honest advice, and community-oriented approach, even mentioning a competitor's recommendation.
However, another customer reported a significantly negative experience, citing poor communication, unfulfilled appointments, and unresolved repairs. They expressed disappointment with the shop's recent decline in service, suggesting potential changes in management.
Due to the conflicting nature of customer reviews, potential customers should be aware of the varying experiences reported by previous customers. It is advisable to clarify service expectations and timelines before engaging with The Devil's Gear Bike Shop.
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