Bike Attack Electric

Overview
About
Location
Reviews

Overview

+1 424-744-8148
www.electricbikeattack.com
2904 Main St, Santa Monica, CA 90405, USA
Hours

Monday 10:00 AM - 5:30 PM

Tuesday 10:00 AM - 5:30 PM

Wednesday 10:00 AM - 5:30 PM

Thursday 10:00 AM - 5:30 PM

Friday 10:00 AM - 5:30 PM

Saturday 10:00 AM - 5:30 PM

Sunday 10:00 AM - 5:30 PM

Bike Attack Electric Introduce

Bike Attack Electric, located at 2904 Main St, Santa Monica, is a highly regarded electric bike shop offering a range of services from repairs to sales. Listed under "Bicycle Shops Near Me," this shop is known for its exceptional customer service and knowledgeable staff.

Customers consistently praise Bike Attack Electric for its dedicated and friendly team. The owner and staff are known for going above and beyond to assist customers, even with bikes not originally purchased from their store. They are described as trustworthy and reliable, providing expert advice and service.

Services offered include:

E-bike repairs: Expert repairs for various electric bike issues.
E-bike sales: A selection of quality electric bikes.
Bike accessories: Helmets, locks, and other essential accessories.
Expert advice: Knowledgeable staff providing guidance and recommendations.
Customer service: Dedicated and attentive assistance.

Customer reviews highlight the shop's commitment to customer satisfaction. One reviewer mentioned the owner's willingness to stay after closing time and drive down Main Street to assist with a bike repair. Another customer praised the shop for their exceptional service in repeatedly fixing a tire issue without double charging. The shop's ability to handle unexpected problems is a recurring theme.

Despite a few negative reviews, which are dismissed by loyal customers as being from "unreasonable people," the overall sentiment is overwhelmingly positive. Customers recommend Bike Attack Electric for its reliable service, friendly staff, and expert knowledge.

If you're in the Santa Monica area and need electric bike services or are looking to purchase an e-bike, consider visiting Bike Attack Electric. You can contact them at (424) 744-8148 or +1 424-744-8148 for more information.

Location

Reviews

Jul 19, 2024

First off let me say they you will be hard pressed to find a better group of people than the crew here. The owner is a man of his word and has gone above and beyond for me and my family multiple times. From fixing our electric bikes (not even purchased from them) to helping us find the perfect helmets, locks future bikes etc. so we are good to go! I see negative reviews on here from unreasonable people and I don’t understand how Google would even allow a business to be held accountable for people that are not following business practices that are in writing. I’ve experienced the owner stay after closing time and come down Main Street to help us fix our bikes that WE broke! Great people fantastic service and experienced techs make this place golden in Santa Monica/Venice! Don’t be fooled by a few bad reviews this place is dope! No B.S.!
Oct 07, 2024

This shop is the best in the city! I had an issue with my tire going out on me three time in 48 hours and they went above and beyond and fixed it without double charging me when it was clearly inexplicable as to why the tire kept going on me as soon as I would leave. Everyone in the shop is kind and helpful and I know I can rely on them in case my bike has any issues. I highly recommend them!!!
Oct 12, 2024

Do not go to this place if you have brown skin, African American or and shade of dark skin. Take your money some where else. The racist staff are rude and talks to you harshly. They did not want me in the store and did not want to help me and discouraged me from touching anything or testing a bike. I was dressed as a professional business person. The Better Business Bureau needs to be contacted. From this post they will probably hire a black/brown person to “prove” they are not racist. I was going to pay cash!! They loss lots of money I would not recommend this place.
Nov 19, 2024

They quoted me $20 dollars to true a wheel and then switch the price to $60. I came in one morning and spoke with one of the techs; asked him how much to true a wheel. I explained that it was a motorized wheel for my electric bike. They quoted me $20 dollars if I brought the wheel with the tire removed. I went ahead unmounted the wheel from the bike, removed the tire and brought it for trueing and then they told me $60 dollars. Update: There were no broken spokes and yes the tech looked at the Rim. After getting the wheel unmounted and the tire removed, trueing the wheel was so easy that I was able do it at home after watching some youtube videos. What a disappointment and waste of time to deal with dishonest people.
Mar 19, 2024

I purchased two Ohm bikes from Bike attack in Santa Monica a few years ago, and the company that makes the batteries and motor went out of business. since the batteries don’t work anymore and I cannot get them replaced I am going to buy two new bikes which I called and talk to the owner. after talking to her on the two bikes, I wanted to buy. She was a lot higher than other bike stores for the same product. She said she wasn’t making any money on the bikes and gave me a story that she’s doing me such a favor. if you want to pay more money for bikes, I suggest you go to Bike attack otherwise, check other stores. I just read the response from the owner who I talked to and Of course they’re lying because they don’t wanna lose business on reviews. She did offer me $500 off the price but she started so much more than other Bike stores and even after the $500 off they were still a lot more Than other Bike stores. You can go on the website Aventon bikes Level.2 Commuter and see there for sale for $1695 each and I bought it for a lot less with free assembly than what bike attack was going to charge me The bottom line don’t trust this bike store check it out yourself from other stores.