BikeBerry (Online Only)

Overview
About
Location
Reviews

Overview

+1 800-317-0479
www.bikeberry.com
735 Challenger St, Brea, CA 92821, USA
Hours

Monday 8:30 AM - 5:00 PM

Tuesday 8:30 AM - 5:00 PM

Wednesday 8:30 AM - 5:00 PM

Thursday 8:30 AM - 5:00 PM

Friday 8:30 AM - 5:00 PM

Saturday Closed

Sunday Closed

BikeBerry (Online Only) Introduce

BikeBerry, located at 735 Challenger St, Brea, CA 92821, operates primarily as an online retailer, specializing in motorized bicycle parts and kits. While categorized under "Bicycle Shops Near Me," it's important to note that they are an online-only store. You can contact them at (800) 317-0479 or +1 800-317-0479.

Customer reviews present a mixed experience. Some customers have reported positive interactions with customer service, particularly highlighting helpful and knowledgeable staff members who provide assistance with parts selection and recommendations. However, other customers have expressed dissatisfaction with product quality and after-sales support.

Key points from customer reviews:

Online-only retailer specializing in motorized bicycle parts and kits.
Some customers report positive experiences with helpful customer service.
Other customers report issues with damaged products and inadequate replacements.
Concerns about receiving defective or incorrect parts.
Reports of being ignored by customer service after reporting issues.

Potential customers should be aware of the online-only nature of BikeBerry and the mixed reviews regarding product quality and customer service. It is advisable to carefully review product descriptions and warranty information before making a purchase. Customers should also consider the potential challenges of resolving issues with an online-only retailer.

Location

Reviews

Feb 26, 2025

To all, I wanted to retrofit my motorbike that I built 5 years ago. I called customer service and was talking with David at BikeBerry customer service. I had several questions, and David was very helpful, and I appreciate his professionalism great guy. David, thank you again for all the help recommending BikeBerry parts and accessories based on my questions. I will be buying a new 100cc motorbike and parts to complete the retrofit. Roy, Las Vegas NV.
Dec 05, 2024

I received the bike with damages on the front fender. Then noticing the springer fork didn't set right. Their tech guy gives me a lost of directions to correct it. As soon as I started to loosen the bolt to spring it pulled out taking threads on both pieces with it. Talked to Earl and a replacement fork was sent. On the dang thing had half of threads that go into the stem was cut off. And now I'm being ignored. This is my first experience buying a good bike and they've completely trashed it. Why?
Oct 21, 2024

Bike Berry seems like a solid choice for getting into motorized bikes. Especially if you're a newbie like me, they made it easy to figure things out. And their customer service is top-notch, always there. Building this bike was stressful. I dealt with a few companies on this first build. Bike Berry is the most impressive
Jan 28, 2025

I ordered a couple parts from this company over a month ago. They still haven't shipped them but they were quick to take my money!!!. If you don't care about getting ripped off this is the place to order from. They keep promising shipment but never do!!!! Bikeberry refuses to refund my money! I was told the shipment has been fulfilled. The only thing that has been fulfilled is their pockets! What a bunch of crooks!!!!
Oct 23, 2024

nice store, good employees, we even managed to become friends with Earl, remotely) Good people works in the company.All problems,fix very quickly.Thank you Earl and Freddy!