Brattleboro Bicycle Shop

Overview
About
Location
Reviews

Overview

+1 802-254-8644
www.bratbike.com
165 Main St, Brattleboro, VT 05301, USA
Hours

Monday 10:30 AM - 5:30 PM

Tuesday 10:30 AM - 5:30 PM

Wednesday 12:00 AM - 5:30 PM

Thursday 10:30 AM - 5:30 PM

Friday 10:30 AM - 5:30 PM

Saturday 10:30 AM - 4:00 PM

Sunday Closed

Brattleboro Bicycle Shop Introduce

Brattleboro Bicycle Shop is located at 165 Main St, Brattleboro, VT 05301, USA. You can contact them at (802) 254-8644 or +1 802-254-8644.

Customer reviews for Brattleboro Bicycle Shop present a mixed experience. One customer reported a negative experience with a tune-up. They experienced a long turnaround time and received their bike back with a poorly tightened rear wheel, leading to significant drag during rides. This customer expressed dissatisfaction with the quality of the service.

However, another customer had a very positive experience inquiring about electric bikes. They praised Barb, an experienced cyclist, for her helpfulness and extensive knowledge. They appreciated the personalized test ride experience and the thorough information provided, noting that they never felt rushed. This customer expressed confidence in receiving excellent service for future bike maintenance.

These reviews suggest that Brattleboro Bicycle Shop may have inconsistencies in its service quality. While some customers experience issues with repairs, others receive exceptional service, particularly regarding electric bike sales and information. The shop's staff, specifically Barb, demonstrates expertise in e-bikes and provides excellent customer service in that area.

As a "Bicycle Shops Near Me" option, Brattleboro Bicycle Shop offers bike tune-ups, repairs, and electric bike sales. Potential customers should be aware of the mixed reviews and consider their specific needs when deciding whether to use this shop. If interested in e-bikes, the shop appears to offer excellent service.

Location

Reviews

Sep 10, 2024

Not going back. Brought my bike in for a tune up. Took two-and-one half weeks, and when I got the bike back (with its new rear wheel and gear sprockets), my first ride was AWFUL! Felt like I was dragging 200 lbs behind me! I assumed the fault was with me, so I didn't go looking for a defect; the bike had just been tuned up, so why SHOULD there be something wrong with it? After three weeks, I finally tumbled to the fact that the rear wheel was frequently nudging up against the chain stay, and this was causing the drag. Three weeks, you say? Yes, I admit to not being the sharpest knife in the drawer! Turns out the wheel had not been properly tightened in the rear dropouts, and had been moving side-to-side during my rides! Once I tightened it properly, the ride was fine.
Oct 03, 2022

I recently contacted Brattleboro Bicycle Shop to learn about their offerings of electric bikes. Barb is an experienced cyclist. She was very helpful over the phone and I set up an appointment for a test ride. I arrived early and was willing to wait until my appointment time, but she immediately started helping me. I had the opportunity to learn about and test ride two different bikes around the neighborhood. Barb knows her products well, and I received expert information over a period of 90 minutes and never felt rushed. A+ for customer service! I feel very comfortable that I will receive the same level of care when my bike needs servicing.
Dec 28, 2021

Outstanding service! 100% trustworthy. Expert advice. Fantastic bike maintenance. Amazing selection of E-BIKES. They know what bike is right for you. Won't sell you something you don't need. (Customer for 36 hrs!) All good.
Feb 09, 2021

My wife tried to order a bike for spring and knew they were hard to get but was willing to wait. Good luck was the response and no interest in pursuing. Call to another bike shop, we will have it in May. She never asked price, just wanted the bike ordered. Most of us are aware products have extended lead time these days, don't make it a reason not to even try.
Jul 24, 2020

After multiple experiences with Brattleboro Bicycle Shop, I can easily recommend their services. Folks running the shop are invariably kind and very knowledgeable. They were able to do some next-level alterations to my ebike, so pleased with the custom work and parts sourcing!