Campus Student Bike Shop, located at 336 Maynard St, Ann Arbor, MI 48104, USA, offers bike repair services. You can reach them at (734) 327-6949 or +1 734-327-6949.
Based on customer reviews, Campus Student Bike Shop has received negative feedback regarding its service quality and customer service. Customers have reported recurring issues after bike repairs, such as misaligned wheels and malfunctioning gear shifts, even after leaving their bikes overnight. One customer described the shop as a "scam place" due to poor customer service and additional problems created during repairs, such as a loose chain rendering the bike unrideable. There are complaints of rude service and a lack of proactive communication. While the shop appears capable of fixing flat tires, the overall customer experience is reported to be poor, with customers advising others to seek repairs elsewhere.
Key issues and services highlighted by customers include:
- Bike Repairs: Offering bike repair services.
- Poor Service Quality: Reports of recurring issues after repairs.
- Misaligned Wheels: Problems with wheel alignment after repairs.
- Gear Shift Issues: Malfunctioning gear shifts after repairs.
- Loose Chains: Problems with chain adjustments.
- Poor Customer Service: Complaints of rude and unhelpful service.
- Lack of Communication: Reports of poor communication and follow-up.
Customers have expressed high dissatisfaction with the shop's service. If you are looking for "Bicycle Shops Near Me" in the Ann Arbor area and need bike repairs, it is recommended to exercise caution and consider alternative options due to the reported negative experiences. The shop's reported issues with service quality and customer service may lead to further problems and inconvenience.
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