Sic Transit Cycles

Overview
About
Location
Reviews

Overview

+1 734-327-6900
www.sictransitcycles.com
1002 Pontiac Trail, Ann Arbor, MI 48105, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday Closed

Sic Transit Cycles Introduce

Sic Transit Cycles, located at 1002 Pontiac Trail, Ann Arbor, MI 48105, is a local bicycle shop serving the Ann Arbor community. They can be contacted at (734) 327-6900 or +1 734-327-6900. As a "Bicycle Shops Near Me" listing, they offer a range of bicycle services and repairs.

Customer reviews present a mixed picture of Sic Transit Cycles. While many customers acknowledge the shop's friendly and helpful staff, some have expressed dissatisfaction with certain service practices.

One customer detailed an experience where, after bringing in a bent wheel for repair, the shop proceeded to transfer components to a replacement wheel and dispose of the original wheel without prior authorization. This customer felt that the shop overstepped their boundaries and lacked proper communication, leading to a negative experience.

Conversely, another customer praised the shop for their expertise in repairing a broken derailleur cable and fixing bar tape. This customer highlighted the high-quality service and attention to detail, stating that they were willing to pay for the level of expertise provided.

These contrasting reviews suggest that while Sic Transit Cycles possesses technical proficiency and a friendly staff, there may be inconsistencies in communication and service procedures. Potential customers should be aware of these mixed experiences and consider them when deciding to utilize the shop's services.

In summary, Sic Transit Cycles offers bicycle repair and services in Ann Arbor, but customer experiences vary. While some appreciate the quality of work, others have expressed concerns about communication and unauthorized actions.

Location

Reviews

Sep 21, 2024

Nice bike shop with friendly and helpful staff. I really want to love this place, because it seems like the perfect local bike shop, but every time I use their services, I come away more than a little disappointed. My most recent experience is a great example. I took in a wheel with a bent rim to see if they could fix it. After a few days, they let me know that they wouldn't be able to fix it. No problem, I took it in knowing that a fix may not be possible. They were nice enough to offer ordering a replacement for me, so I took them up on it. When I went to pick up the wheel and the replacement, I found out that they had taken the liberty to swap over my brake rotor, axle, and tubeless tire to the new wheel (and charged me for it) even though I had never asked for that and they didn't mention it when they said they would order a replacement. But what really bothered me is that they threw away the wheel I had originally brought in. Again, without asking. I understand that the wheel may not have been worth much if it really wasn't fixable, but that should be my call, not theirs. It wasn't their wheel to throw away! And when I pressed about it, they just shrugged and said there was nothing they could do about it now. It's this kind of poor service mentality and attitude that's been consistent over many years of coming here, and it makes me want to find a more reputable bike shop to patronize.
Oct 21, 2024

Had a broken derailleur cable while simple fix I just never seem to be the best at adjusting these cables exactly, they completely replaced and adjusted the cable perfectly much better than I could achieve and helped me learn a bit. Also my bar tape was slightly broken and they cleaned up fixed the tape no charge I really love the service and do not mind paying at all if I receive high quality service (exact adjustments + knowledge on all bike parts) would go again and pay anything due to quality
Nov 12, 2024

Rented a mountain bike from here for a weekend adventure, and SiC gave me everything I needed. Staff were professional and very helpful, equipment was well prepared, and prices were reasonable. Overall a flawless experience, and I would use them again.
Nov 03, 2024

Friendly and helpful staff gave us great advice and directions. We rented 3 recreational bikes which were immaculate Cannondales with handy lights and locks. Free helmets offered. We rode up to Dexter on fantastic safe trails. Highly recommended!
Oct 25, 2024

We came in for a rental to tour the town. The staff was friendly and helpful and the bikes were in fantastic condition. I would recommend them to anyone looking for top notch bike services in Ann Arbor!