ELV Motors

Overview
About
Location
Reviews

Overview

+1 888-612-9883
www.elvmotors.com
2332 El Camino Real, Santa Clara, CA 95050, USA
Hours

Monday 10:30 AM - 6:00 PM

Tuesday 10:30 AM - 6:00 PM

Wednesday 10:30 AM - 6:00 PM

Thursday 10:30 AM - 6:00 PM

Friday 10:30 AM - 6:00 PM

Saturday 10:30 AM - 5:30 PM

Sunday Closed

ELV Motors Introduce

ELV Motors, located at 2332 El Camino Real, Santa Clara, CA 95050, is a bicycle store specializing in electric bikes (e-bikes). You can reach them at (888) 612-9883 or +1 888-612-9883.

ELV Motors is known for its excellent selection of electric bikes and its commitment to providing exceptional customer service. Customers consistently praise the friendly and knowledgeable staff, who are dedicated to helping customers find the right bike for their needs.

Reviews highlight the staff's willingness to encourage test rides, ensuring customers make informed decisions. Alex, in particular, is commended for his patience and thoroughness in addressing customer questions and concerns related to riding, road conditions, and safety.

Customers have also expressed satisfaction with the shop's personalized service, with employees taking the time to understand individual needs. One customer noted the purchase of a Freego Electric bike and appreciated the shop's attention to detail and the inclusion of a free helmet for safety.

If you are in the Santa Clara, CA area and are looking for a reliable electric bike shop with a great selection and excellent customer service, ELV Motors is a highly recommended option. Their knowledgeable staff and customer-centric approach make them a top choice for e-bike sales.

Location

Reviews

Feb 04, 2025

Great selection and an excellent team…The staff was friendly, knowledgeable, and helpful in guiding me and my son to choose the right bike. They encourage you to take a test ride, ensuring you make the best choice. Alex was incredibly patient, answering all our questions and addressed every concern from ride, road to safety. I highly recommend visiting this shop before making a purchase decision !! Cheers …
Jan 17, 2025

Amazing service, this bike shop is legit. Employees really take the time and make sure you get what you need. Bought a Freego Electric bike for $2750 out the door. Really nice and dialed. They threw in a free brand new helmet so I could get home safe! Shout out ELV!
Feb 09, 2025

We went to ELV Motors to check out some bikes for my wife and ended up purchasing one for her and one for me. The guys were absolutely great! They listened to what we needed and guided us to the perfect bike for us. They answered all our questions and concerns and were very helpful and professional. Thank you all so much!!!
Jan 18, 2025

I recently visited ELV Motors, and unfortunately, my experience was less than stellar. I was hoping to take advantage of the California Ebike rebate and was looking for a bike that would qualify for it. However, the staff seemed completely uninformed about the specifics of the rebate program. When I asked for guidance on which models would be eligible, they couldn’t offer any clear answers, which was frustrating. Additionally, I found their website to be misleading. They have a section showcasing various e-bikes, but it’s outdated—many of the models listed weren’t available in-store. The site claims they work to keep it updated, but that certainly wasn’t my experience. It even mentions calling for information on specific models, so I did, only to find that a bike I had inquired about was priced about 50% higher than what was shown online. I wasn’t aware of these discrepancies until I visited their location, and it quickly became clear that the bikes listed on the website don’t match the stock at this smaller store. To make matters worse, the only bikes they had in stock were high-end options priced over $3,000. When I asked about more affordable options, the representative seemed visibly annoyed, almost as if it was an inconvenience that I would inquire about pricing or availability. Given the lack of helpfulness, transparency, and general customer service, I would strongly recommend looking elsewhere for your e-bike needs. There are plenty of other retailers that are more knowledgeable and will be more than happy to assist you in finding the right bike, especially when it comes to navigating rebates like California’s.
Feb 07, 2025

I bought an e-bike from them last year, and I have loved it. Their people seem very knowledgeable, helpful and kind. They even replaced my brake pads for free after about six months of daily commuting. I highly recommend this shop.