The Off Ramp

Overview
About
Location
Reviews

Overview

+1 408-249-2848
www.offrampbikes.com
2369 El Camino Real, Santa Clara, CA 95050, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday 11:00 AM - 5:00 PM

The Off Ramp Introduce

The Off Ramp is a bicycle store located at 2369 El Camino Real, Santa Clara, CA 95050. They can be reached by phone at (408) 249-2848 or +1 408-249-2848.

Based on customer reviews, The Off Ramp offers a range of bicycle sales and service options. Customer experiences have varied, with some initial concerns regarding service quality being resolved.

Key services and features of The Off Ramp include:

Bicycle Sales: Offering a selection of bicycles, including BMX bikes.
Bike Repairs and Maintenance: Providing repair and maintenance services.
Test Rides: Allowing customers to test ride bikes in their parking lot.
Accessory Installation and Adjustments: Assisting with accessory installation and bike adjustments.

Customer reviews indicate that the shop offers a good selection of bikes and competitive prices. One customer praised the staff for their helpfulness and willingness to go out of their way to assist with bike selection and adjustments.

However, one customer initially reported a negative experience, stating that their son's bike was damaged during a regular maintenance service. This customer later edited their review to indicate that the shop resolved the issue.

Specifically, customers have praised the shop for:

Offering a good selection of bikes at competitive prices.
Providing helpful and attentive customer service.
Allowing test rides.
Assisting with accessory installation and bike adjustments.

Customers have also reported:

Initial concerns regarding service quality, which were subsequently resolved.

The Off Ramp is recommended for those in the Santa Clara area looking for a bicycle shop that offers a selection of bikes and repair services. Potential customers should be aware of the mixed reviews regarding service quality and consider the shop's willingness to address customer concerns.

Location

Reviews

Oct 14, 2024

They damaged my son‘s bike during service. It’s only half a year old and we didn’t have any problems but brought it for regular maintenance. Now he can’t use it to race. Edit: They fixed it.
Mar 15, 2024

I came in on a whim to potentially get a second bike. I was impressed by their selection and how great their prices were. I couldn’t resist picking something up while I was there. They were great in helping me and the lady went out of her way to help me make a decision. She gave me two bikes to test ride and they’ve got a parking lot to ride around in. Ultimately went back in and picked up a 20” bmx bike. The guy working at the station helped to install pegs and adjusted my seat perfectly. The whole rest of the day I’ve just been riding. Thank you guys!
Jul 18, 2021

We were looking for a replacement bent seat post and a missing pedal crank arm cap nut for a used bike we purchased through Facebook marketplace. Unfortunately, we found it hard to find replacement parts because many of these bike shops are ignoring a huge market for refurbishing older bike models. After 3 bike shops and Dale hardware, we ended up at the Off Ramp in Santa Clara. The store manager who was working the service department immediately found our parts and provided the cost to fix the issues. After a few minutes, our bike was as good as new. Surprisingly, we found an Off Ramp sticker on our bike confirming that it was probably purchased there to begin with. Anyway, we highly recommend this shop for their ability to service older bikes. They do carry newer bike options too but they don't ignore the needs of older bike owners. We truly appreciated no hard sells towards a new bike. We just wanted to get our newly purchased used Blazer Biscayne back on the road. In the near future, we expect to return to The Off Ramp shop to repair or replace our bike collection.
May 31, 2022

I usually do my own my repair unless something major fixes or tools that I don’t have and need the shop assistance. I support local bike shop and willing to pay for labor charges but it can be expensive here sometimes. Make sure to ask question and also check the price of the parts online. They will match the online MSRP price so you are not paying overprice items.
Feb 20, 2025

I had been there twice and they did an excellent job. My self I recommend this bicycle shop