The Off Ramp is a bicycle store located at 2369 El Camino Real, Santa Clara, CA 95050. They can be reached by phone at (408) 249-2848 or +1 408-249-2848.
Based on customer reviews, The Off Ramp offers a range of bicycle sales and service options. Customer experiences have varied, with some initial concerns regarding service quality being resolved.
Key services and features of The Off Ramp include:
- Bicycle Sales: Offering a selection of bicycles, including BMX bikes.
- Bike Repairs and Maintenance: Providing repair and maintenance services.
- Test Rides: Allowing customers to test ride bikes in their parking lot.
- Accessory Installation and Adjustments: Assisting with accessory installation and bike adjustments.
Customer reviews indicate that the shop offers a good selection of bikes and competitive prices. One customer praised the staff for their helpfulness and willingness to go out of their way to assist with bike selection and adjustments.
However, one customer initially reported a negative experience, stating that their son's bike was damaged during a regular maintenance service. This customer later edited their review to indicate that the shop resolved the issue.
Specifically, customers have praised the shop for:
- Offering a good selection of bikes at competitive prices.
- Providing helpful and attentive customer service.
- Allowing test rides.
- Assisting with accessory installation and bike adjustments.
Customers have also reported:
- Initial concerns regarding service quality, which were subsequently resolved.
The Off Ramp is recommended for those in the Santa Clara area looking for a bicycle shop that offers a selection of bikes and repair services. Potential customers should be aware of the mixed reviews regarding service quality and consider the shop's willingness to address customer concerns.
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