ERIK'S - Bike Board Ski

Overview
About
Location
Reviews

Overview

+1 651-209-1990
www.eriksbikeshop.com
2059 Snelling Ave N, Roseville, MN 55113, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 11:00 AM - 5:00 PM

Sunday 11:00 AM - 5:00 PM

ERIK'S - Bike Board Ski Introduce

ERIK'S - Bike Board Ski, located at 2059 Snelling Ave N, Roseville, MN 55113, provides bicycle, snowboard, and ski sales and services. You can contact them at (651) 209-1990 or +1 651-209-1990.

As a platform category bicycle store, ERIK'S - Bike Board Ski offers a range of services, including e-bike repairs, according to their advertising. However, customer experiences indicate limitations regarding e-bike service and coverage plans. Reviews highlight issues with specific e-bike brands being excluded from service due to "insurance reasons," and concerns about the clarity of coverage plans sold to customers.

Based on customer experiences, ERIK'S - Bike Board Ski in Roseville has received mixed reviews. Some customers have expressed frustration regarding the store's e-bike service policies, particularly the refusal to service e-bikes not on their "approved brands" list. This policy has led to negative experiences, with customers feeling that they were misled by advertising. Additionally, customers have reported disappointment with the coverage plans sold, stating that the limitations were not clearly explained at the time of purchase, and that the coverage was far less comprehensive than they were led to believe.

Features of ERIK'S - Bike Board Ski include:

Sales of bicycles, snowboards, and skis.
Advertised e-bike repair services.
Sales of service coverage plans.

Customer reviews indicate a need for clearer communication regarding service limitations and coverage plans. Potential customers should confirm the store's e-bike service policies and thoroughly understand the details of any coverage plans before making a purchase. The store's policy of only servicing "approved brands" of E-bikes is a key point of consideration for those who own or plan to own an electric bicycle.

Due to the negative feedback regarding service limitations and coverage plans, it is strongly recommended that potential customers inquire about specific service policies and coverage details before making any purchases or seeking repairs.

Location

Reviews

Mar 09, 2025

Heard from all thier ads on the radio that they fix Ebikes. My ebike has a loose connection or something and only turns on sporadically, I figured it would be simple enough to fix so I pedaled it with no motor from my house 3 miles away, counting on having the motor for the return trip. They wouldn't even look at it. Said it had to be on their list of approved brands for "insurance reasons" I had to pedal all the way home again with no motor totally exhausted and in tears. I feel like they could have LOOKED at it at least. False advertising. I would have happily signed a waiver. How hard is it to offer a waiver?
Oct 24, 2024

The service was great. We were a bit disappointed, however, after learning that the coverage plan that we were sold only covered a small portion of repairs/ tuning. This wasn't clearly discussed with us at the time of purchase. In fact, we were led to believe that by buying the additional service plan, most common repairs would be covered. Turns out, that wasn't really the case.
Feb 02, 2025

Great experience!! Went to buy my first snowboard full package and Kyler R helped me a lot choosing the best and explaining everything in detail. Helped me with the installations and learnt a lot from him. Definitely going back again
Feb 01, 2025

The items I wanted were in stock and available for pickup from the store within a couple days. Was greeted and helped right away upon arrival. Will definitely source from Erik’s again!
Nov 05, 2024

Went in with some questions about bike cleaning service and the technician answered them quickly! Then the actual service was extremely fast, I was quoted a 24hr wait time but it was finished not even 2 hours later! Excellent customer service and good prices too! Erik’s is the best chain bike shop!