Good Vibes Bikes | Rockville, located at 1609 E Gude Dr, Rockville, MD 20850, offers a range of bicycle-related services, including repairs, maintenance, and rentals. While some customers have had positive experiences, others have reported significant issues, particularly with rentals.
On the positive side, one customer praised the excellent service provided by Jaime, the Manager. They brought in a Canyon bike for service and found Jaime to be professional, knowledgeable, and helpful. The bike was ready on time, and the customer appreciated the valuable advice and reasonable pricing.
However, another customer had a very negative experience with a cargo bike rental. They rented a Flyer Cargo Bike, pictured with a child seat in the advertisement, intending to use it for a weekend outing with their toddler. Upon pickup, they discovered the bike did not have a child seat, despite confirming their intent to use it with a toddler. The staff informed them they did not have child seats available, leading to a frustrating and disappointing experience. The customer also noted a lack of communication and delayed service.
This review highlights a potential discrepancy between advertised rentals and actual availability, particularly concerning child-friendly options. Customers considering rentals, especially those involving children, should verify the availability of necessary accessories beforehand.
Good Vibes Bikes | Rockville offers bike service and rentals, but potential customers should be aware of the mixed reviews. For service and repairs, the shop has received positive feedback. For rentals, especially cargo bikes, it is recommended to confirm all details and accessories before proceeding. You can contact them at (240) 482-9911 or +1 240-482-9911.
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