The Bicycle Place

Overview
About
Location
Reviews

Overview

+1 301-588-6160
www.thebicycleplace.com
11770 Parklawn Dr, North Bethesda, MD 20852, USA
Hours

Monday Closed

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 11:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

The Bicycle Place Introduce

Looking for "Bicycle Shops Near Me"? The Bicycle Place, situated at 11770 Parklawn Dr, North Bethesda, MD 20852, is a local bicycle shop that recently relocated to Rockville. You can contact them at (301) 588-6160 or +1 301-588-6160.

Customer experiences with The Bicycle Place are mixed. While some customers have reported issues with customer service, particularly regarding the accuracy of inventory information, others have praised the shop for its expertise and helpfulness. One customer shared a negative experience where they were assured a specific inner tube size was in stock, only to find it wasn't. This highlights a potential inconsistency in their inventory management.

However, many customers have had positive experiences, particularly when purchasing new bikes. One customer commended Mike and his team for their detailed email communications, personalized recommendations, and assistance in selecting the perfect gravel bike for a long bike trip. The shop also offers a valuable service: free tune-ups for one year after bike purchase.

The Bicycle Place provides:

Sales of new bicycles
Bicycle gear and accessories
Bike repairs and maintenance
Free tune-ups for one year with bike purchase
Expert advice and assistance in selecting bikes

While there are mixed reviews regarding customer service consistency, The Bicycle Place is recognized for its expertise in bike sales and after-sales support. If you are looking for a new bike, or bike gear and are in the North Bethesda/Rockville area, they are a local option to consider. It is recommended to verify product availability before visiting the shop.

Location

Reviews

Mar 14, 2025

This is trivial but it needs to be said as it illustrates the lack of customer service. I try to support local bike shops when I can, but when something this simple fails, I just can't go out of my way to try and help independent shops. I called in advance to confirm they had a specific size inner tube, since what I needed isn't a common size. They immediately responded on the phone that they have it. I still doubted them so I reconfirmed my size with them and they again assured me they have it. Of course when my wife went later that day, they did not have it and in fact responded with "that's a really odd size". I know it's an odd size, that's why I checked first! Please stop being lazy and actually listen to customer requests. Next time I try to support locally, I'll try elsewhere.
Jun 30, 2023

I had a great experience at The Bicycle Place, recently relocated to Rockville! This past June, I had committed to a long bike trip and needed a new ride. A good friend referred me to Mike and his team. Mike emailed me a number of options, very detailed, and I narrowed it down to two bikes. After a stop in and run through, I purchased a new gravel bike which is awesome! It completely met all expectations and after 162 miles was in better shape than yours truly. The BP also offers free tuneups for one year and I have already taken advantage as I have a century ride coming up. High recommend and check ‘em out if you need a new bike or bike gear!
Aug 31, 2024

In a past life, I worked as a mechanic at 3 bike shops in the DC area, and 3 more in Colorado, so I have a pretty fair understanding of what makes a good bike shop from both sides of the counter. These guys are the real deal, in terms of taking care of your riding needs, and of treating you as you'd like to be treated. Top marks.
Aug 21, 2024

These guys are awesome! Helped advise, order, and built my bike from scratch!
Apr 06, 2024

The owner Mike and his Ace mechanic Jay always takes time to greet customers and help in any way they can. You will be treated and serviced with 1st Class. I appreciate them because they treat everyone the same and I highly recommend anyone thinking about getting their bike serviced or repaired to take it to The Bicycle Place. You will be in good hands and you will have a trusted relationship with an owner and mechanic that cares enough to give and gives enough to care. They are the best!!!!