ElectriCityBikes Rockville is located at 11612 Rockville Pike, Rockville, MD 20852, USA. You can contact them at (301) 652-1777 or +1 301-652-1777.
Customer reviews for ElectriCityBikes Rockville indicate mixed experiences. One customer expressed concern about the staff's training and knowledge, suggesting that they lack sufficient technical expertise and competitive product understanding. They characterized the Rockville location as more of a "showroom" and not ideal for purchasing, noting that staff often directed them to the Tenleytown location for answers and purchases. This customer, who lives nearby, felt that the staff needed better training and support.
Another customer reported a negative experience due to the store's policy of requiring phone and email addresses for credit card purchases, citing "fraud prevention." This customer refused to provide their email address, considering it an invasion of privacy, and decided not to do business with the store. They also mentioned that the checkout staff was "snotty" when questioned about this policy. The customer advised seeking alternative bike shops for purchases, accessories, and repairs.
These reviews suggest that ElectriCityBikes Rockville may have issues with staff training and controversial customer data collection policies. Potential customers should be aware of these concerns and consider them before choosing this shop.
As a "Bicycle Shops Near Me" option, ElectriCityBikes Rockville is a shop offering e-bike sales. It is recommended to clarify customer data collection policies and staff expertise before making purchases. Contact them directly for specific inquiries regarding their inventory and services.
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