North Valley Bicycles is located at 710 E Union Hills Dr # 2, Phoenix, AZ 85024, USA. You can contact them at (602) 867-2453 or +1 602-867-2453.
Customer reviews for North Valley Bicycles reveal serious concerns regarding service quality and staff expertise. One customer reported that a "weekend guy" admitted to having no knowledge about bikes and simply wrote up repair tickets. This customer was turned away and unable to purchase upgrades or accessories.
Another customer had a significantly negative experience with an employee named Ryan. They reported that after paying for an e-bike repair, the bike fell apart within minutes due to a missing cotter pin, resulting in further damage. They also accused Ryan of being dismissive, shady, and refusing to take accountability for the repair error, which led to further damage to the electric bike.
This customer strongly advised against visiting the shop, stating that it was a waste of time and money. They expressed concern that their $2000 e-bike may now be irreparable due to the shop's negligence.
These reviews suggest that North Valley Bicycles has significant issues with staff expertise and service quality. Potential customers should be aware of these serious concerns and proceed with extreme caution. The reviews highlight a lack of professionalism and competence, which could lead to a negative customer experience and potential damage to their bicycles.
As a "Bicycle Shops Near Me" option, North Valley Bicycles offers bike repairs and sales. However, due to the overwhelmingly negative reviews, it is strongly recommended that potential customers carefully consider these concerns and explore alternative bike shops in the area. The shop's reported issues with staff expertise, repair quality, and customer service raise serious concerns about its ability to provide satisfactory service.
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