Pedal Moraine Cycle & Fitness

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Pedal Moraine Cycle & Fitness 1
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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 262-338-2453
  • pedalmoraine.com
  • 1421 S Main St, West Bend, WI 53095, USA
  • Hours

    Monday Closed

    Tuesday 10:00 AM - 5:00 PM

    Wednesday 10:00 AM - 6:00 PM

    Thursday 10:00 AM - 6:00 PM

    Friday 10:00 AM - 6:00 PM

    Saturday 10:00 AM - 3:00 PM

    Sunday Closed

Pedal Moraine Cycle & Fitness Introduce

Pedal Moraine Cycle & Fitness, located at 1421 S Main St, West Bend, WI 53095, is a bicycle store providing bike sales and repair services. As part of the "Bicycle Shops Near Me" category, they serve the cycling needs of the local West Bend community.

Customer reviews indicate a mixed experience with Pedal Moraine Cycle & Fitness. Some customers have expressed dissatisfaction with the pricing of repairs, particularly for less expensive bikes, and the lack of cleaning during tune-ups. There are complaints about the time taken for repairs and the perceived lack of customer service.

However, other customers have reported positive experiences with bike sales, praising the quick and efficient service and the friendly, professional staff. This suggests that the quality of service may vary depending on the specific service provided.

Based on customer reviews, potential customers should consider the following:

  • Repair costs may be higher than expected, particularly for less expensive bikes.
  • Bike tune-ups may not include cleaning.
  • Bike sales service appears to be generally well-regarded.
  • Repair turn around times may be longer than expected.

To contact Pedal Moraine Cycle & Fitness, call (262) 338-2453 or +1 262-338-2453. It is recommended that customers inquire about pricing and service details before committing to repairs or purchases.

Location

Reviews

  • Aug 28, 2024

    So my daughter's bearing went on her bike and we decided to pull our bikes out of the shed and get them fixed. First to fix our daughters bike they wanted $120 to fix a bearing and rim on a $40 bike? Lol!! Our adult bikes got fixed for $170 but didn't even get whipped down or cleaned one bit during this tune up. I guess I kinda assumed that was included in the $170 cost to get our bikes up to par. Guess not! Costumer service goes along way and this place doesn't have much of it. Back to my daughters bike, we found a local guy that works on bikes and fixed my daughters bike for $25 with a new tube in the back tire. ALSO CLEANED AND WHIPPED DOWN HER BIKE !! NOW THAT IS CUSTOMER SERVICE!! Please do research unlike I didn't before you take it to this shop with all kinds of overhead which is passed on to the customer and then having horrible customer service is just ridiculous in my eyes. Picked our bikes up from this place that took over 1 week to tune up out bikes with no wash. Dropped my daughter's bike off by the local guy and had her bike fixed in 2 hours!! And that is customer service that made my daughter smile!! Not when we picked her bike up from this shop. Disappointed for sure to pay that much and our bikes didn't even get a wash.

  • Dec 14, 2024

    Went in to get a new bike and the service was fantastic. They were super quick and didn't try to oversell things I didn't need. The young man who helped me today was very friendly and professional. Will go back when we need new bikes.

  • Feb 08, 2025

    Picked up my new Trek Supercal yesterday, can't wait to ride it when the weather gets better. Mark & the team there did a nice job from when I ordered it a few months ago (I had a ton of questions because Trek has alot of different generations / options for this bike model). Additionally, it looks like they set up the bike perfect for me (which I won't know for sure until the weather clears for trail riding). As a NICA coach for the Wash County Trailsharks, I should know more than I do, but Mark, Dave and the employees are always patient with my questions.

  • May 02, 2023

    Just bought my new marlin 5 there. Fantastic selection of bikes and amazing customer service. All the guys there are awesome and clearly very knowledgeable. They have an amazing selection of treks along with bike accessories. Unfortunately I was to caught up in the moment of buying my bike that I didn't take pictures at the store but I did take some when I got home. I would highly recommend buying a bike here or just making a stop here if you are searching for a new bike.

  • Sep 11, 2024

    Pedal Moraine is fantastic! The staff is incredibly friendly and knowledgeable, always going the extra mile to help. They made finding the perfect bike a breeze and answered all my questions. Highly recommend for anyone looking for great service and expert advice!

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