Quad Cycles

Overview
About
Location
Reviews

Overview

+1 781-648-5222
www.quadcycles.com
1043 Massachusetts Ave, Arlington, MA 02476, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday 12:00 AM - 5:00 PM

Quad Cycles Introduce

Quad Cycles is located at 1043 Massachusetts Ave, Arlington, MA 02476, USA. You can contact them at (781) 648-5222 or +1 781-648-5222.

Customer reviews consistently highlight the exceptional customer service and expertise provided by Quad Cycles, particularly by its owner, Rustem. One remarkable review detailed an encounter with Rustem while the customers were cycle touring in Turkey. Rustem offered unsolicited help with bike maintenance, discovered a critical issue, and then generously repaired both bikes at his home, going above and beyond to ensure their safe continuation of their trip. The customers expressed immense gratitude for Rustem's selfless assistance and expertise.

Another customer, seeking a specific seatpost clamp, praised Rustem's dedication to finding the perfect part. Despite initial challenges, Rustem went into the shop's back and found a rare, perfectly matching clamp. The customer appreciated Rustem's willingness to go the extra mile.

These reviews suggest that Quad Cycles, with Rustem at the helm, is a highly recommended bike shop that prioritizes customer satisfaction and provides exceptional service. The shop's expertise, dedication, and willingness to help, even in extraordinary circumstances, make them a valuable resource for cyclists in Arlington and beyond.

As a "Bicycle Shops Near Me" option, Quad Cycles offers bike repairs, parts, and likely other bike-related services. Potential customers should contact them directly for specific inquiries regarding their inventory and services. The shop's focus on providing exceptional customer service and expertise is a notable feature.

Location

Reviews

Feb 03, 2025

We were cycle touring in Turkey when we met the owner of this place, Rüstem. He approached us asking about our trip and offering some help with bike maintenance. At the beginning we didn't want to bother him but we ended up asking a few things. We discovered one bike chain was about to get broken. He kindly offered to repair it at his house with the proper tools. Once there, he repaired that and also the brakes, he even took the time to make the brakes wire shorter to make them more efficient and avoid having so much wire on the way. He also adjusted the shifting and took a general look of both bicycles to make sure we were okay to keep on with our trip. We have really no words to demonstrate how grateful and thankful we are with Rüstem, he showed us truly interested in helping us without looking for anything in exchange. Giving his time and knowledge without expecting anything in return is a holy gift for us. People like him are making every day a better world, so we can only hope for the very best for him, his family and his project with Quad Cycles. Mati and Al
Oct 18, 2024

Was on the hunt for a specific size seatpost clamp for another one of my personal builds. Wheelworks didn't have it and I needed it done now. Called Quad up and I was told they had it in stock. When I showed up the part was ready on the counter but it had those fender eyelets when my touring frame already had frame eyelets so I mentioned it. I was told that was actually a feature (true.) but not to me. Rushtom, the owner went looking on the sales floor for a bike that had a comparable seatpost. Took several tries and no luck, so the guy disappeared in the back of the shop and reappeared with the clamp. Not only did it fit but it matches perfectly. I was told that's a rare seatpost clamp to start with. Woe is on me. Thanks for the assistance, Jap
Nov 25, 2024

This is a great shop. The owner is very considerate and welcoming, and has gone above and beyond to make my bike function well. On my last visit I came in to get my gear cable replaced and he also fixed up my bike lock to attach to my bike rack instead of hanging on the handlebar. Some sports shops can be a little snobbish if you aren't a "serious" enough practitioner, and I'm glad to say I've never felt that way here. The owner has been very considerate and capable.
Nov 10, 2024

Really nice cycle shop! They helped me with my bike chain oil for free and then helped me with my bike problem! Very friendly and easy to communicate!
Nov 13, 2021

The store itself is pretty well stocked in terms of both bicycles as well as accessories. They deal mainly in Cannondale and Scott. They also have some used bikes. Their store has all the variety of Mountain, Hybrid, Gravel, Road, & Electric Bikes in all types and sizes (kids & adults). What makes this store good is the customer service, especially Jerry and Matt were super helpful and knowledgeable.