Robinson Wheel Works

Overview
About
Location
Reviews

Overview

+1 510-352-4663
www.robinsonbikeshop.com
1235 MacArthur Blvd, San Leandro, CA 94577, USA
Hours

Monday Closed

Tuesday 12:00 AM - 6:00 PM

Wednesday 12:00 AM - 6:00 PM

Thursday 12:00 AM - 6:00 PM

Friday 12:00 AM - 6:00 PM

Saturday 10:00 AM - 4:00 PM

Sunday Closed

Robinson Wheel Works Introduce

Robinson Wheel Works, located at 1235 MacArthur Blvd, San Leandro, CA 94577, is a bike shop specializing in wheel truing and bicycle repairs. As a part of the "Bicycle Shops Near Me" category, they cater to cyclists in the San Leandro area.

Customer reviews present a mixed picture. One customer shared a detailed experience involving BMX wheel repairs, expressing concerns about the shop's expertise in BMX components and the final outcome of the service. They noted issues with the identification of materials and the functionality of the repaired wheel, despite paying a significant amount.

However, another customer had a very positive experience, praising the shop's excellent communication, knowledgeable staff, and quick, friendly service. They highlighted the personalized attention, including the owner requesting photos of the bike to ensure the correct parts were provided, and the overall organized and clean environment. This customer also mentioned the friendly atmosphere and the offer of coffee while waiting.

Key observations from customer reviews:

Experiences vary, with some customers expressing concerns about specialized repairs, particularly BMX.
Others praise the shop's communication, knowledge, and friendly service.
The shop is described as organized and clean.
Personalized customer service is highlighted.

Potential customers should consider these mixed reviews and inquire about the shop's expertise in their specific bike type or repair needs. To contact Robinson Wheel Works, call (510) 352-4663 or +1 510-352-4663. They provide bicycle services to the San Leandro community.

Location

Reviews

Jul 03, 2024

Robinson took my 20inch Bmx wheels as I requested them to be "trued" or balanced and straight, I also wanted a quote on ceramic bearings for both the front and back wheels. I get a message couple days later with 2 estimates. #1 over $500 dollars including ceramic ... #2 over $400 including steels bearings. He explained that he was going to rebuild the rear hub with new springs,Prawls, bearings and new spokes because they were too short. I was little surprised at the total cost and explained that the rear wheel was less than a year old and was top of the line profile hub all titanium driver bolts and spokes built by a very reputable Bmx company costing me over $600 to have it built. I told him the spokes are titanium and expensive and that I wanted to keep them. I also explained the wheels don't need rebuilds but go ahead and get new springs and ceramic bearings for the back and ceramic for the front then true them both. Mr Robinson then messaged me back to tell me that the driver and bolts ECT were not titanium and that they were alloy. That scared me to think he could not identify the titanium parts on the back hub considering his name Wheels works. We agreed that he would do springs bearings and true them. I told him take your time I'm going out of town for 10 days. After about 2 weeks I txt him for status and he was waiting for the front bearings I believe. Finally it was more than 3 weeks and let's me know they are ready. I pick them up they are fairly trued and looked like they were ready. I have taken apart and rebuilt many profile Elite hubs myself and built wheels from scratch but I wanted them to be perfectly true which I was not capable of doing lack of equipment. I install the wheels and the rear will not hardly turn. Turns out they have very thin specialty washers that are must be in the right place for the bearings to run correct. I took the hub apart and rebuilt it to run correct. For $330 I expected more and was disappointed with this outcome. I didn't mind the amount for the parts and labo. I like to contribute to local bike shops and support local businesses in general. I'm sure they great with other bike types but not the BMX models.
Mar 15, 2022

I bought a bike and needed pedals . I called and Chris asked me to send photos of my bike to make sure he has the right pedals before coming in ! 5 stars right there . Communication was on point ! Very knowledgeable , he was able to break it down in the simplest way possible when explaining about my questions! Friendly , on time, fast service and kind. The place is so well organized and clean !He even offer coffee while I was waiting! My friend recommended this place because she had pleasant encounter . And I must say on point! 10 stars if I could .
Oct 21, 2024

I can't say enough good things about Chris Robinson & Robinson Wheel Works! I've been around bikes & bike shops my whole life and this is a unique experience. From the bikes on the floor, to the thoughtful selection of parts, the TV with race coverage in progress, and the espresso machine on the workbench, it's immediately obvious: Someone who knows and loves bikes works here. Chris is a wealth of information about bike fit, frame geometry, ride qualities, wheels, components, etc., not to mention the bike industry in general and most everything bikes. He's also a very cool guy, which if you've spent much time in bike shops, isn't exactly the norm. Chris guided me through the design and build of a custom Seven road bike (which are amazing, btw) and the bike is perfect. If you're looking for a new bike, or top notch service on your existing bike, or a parts upgrade, do yourself a favor and pay Chris a visit.
Dec 22, 2024

Incredibly knowledgeable, honest and transparent. Chris takes the time to explain the what how and why of his repairs and offers incredibly reasonable prices for his expertise. Best bike shop experience ever.
Sep 08, 2023

EDIT: here we are 3 years later and bike is still nearly perfect. Chris's tune is solid and right on the money. He is nothing short of a Jedi master builder. After 3 to 4 years of riding I'm finally due for a little bit of adjustment due to expected cable stretch. Hopefully Robinson Wheel Works doors are still open as I hope to bring my bike in for service very soon. I'm well capable of servicing my own bicycles, motorcycles, and cars . I bring my bikes to Robinson Wheel Works because they earned and deserve my business: END EDIT Superior service, knowledge, & experience. Chris and his tech. are top notch professional bike builders. I turned to Chris for help completing a recent build. The tune Chris performed on my bike was absolutely perfect. Bike is solid and shifts like butter even after a year and a half of moderate riding. Unfortunately, I moved away from the area, but I will gladly make the trip back to RWW when the need arises.