Spokesman Bicycles Outpost

Spokesman Bicycles Outpost 0
Spokesman Bicycles Outpost 1
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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 831-291-7603
  • www.spokesmanbicycles.com
  • 402 Ingalls St Suite 9, Santa Cruz, CA 95060, USA
  • Hours

    Monday Closed

    Tuesday Closed

    Wednesday Closed

    Thursday 10:00 AM - 5:00 PM

    Friday 10:00 AM - 5:00 PM

    Saturday 10:00 AM - 5:00 PM

    Sunday 10:00 AM - 5:00 PM

Spokesman Bicycles Outpost Introduce

Welcome to Spokesman Bicycles Outpost, located at 402 Ingalls St Suite 9, Santa Cruz, CA 95060, USA. As a part of the "Bicycle Shops Near Me" category, this shop extends the reputation of its downtown counterpart to the westside of Santa Cruz, offering various bicycle-related services.

Based on customer reviews, Spokesman Bicycles Outpost is known for its helpful and knowledgeable mechanics. Customers have highlighted experiences where mechanics went above and beyond in assisting with repairs, such as re-cabling bikes, and providing valuable advice. The staff is described as eager to answer questions and provide detailed information.

Services offered by Spokesman Bicycles Outpost include bicycle repair and service. The shop also demonstrates a commitment to customer satisfaction by handling warranty claims, as evidenced by a customer who received assistance with Kryptonite Gravity Skewers. This indicates that they are willing to advocate for their customers with manufacturers.

A notable feature of this location is the expertise of its mechanics, who are praised for their willingness to provide in-depth assistance and advice. However, customer feedback also indicates that it is advisable to call before visiting, as the shop may close unexpectedly during its stated business hours, even if temporary "back in 15 minutes" signs are displayed.

Customer testimonials highlight the positive experience of receiving detailed assistance with bike repairs and the shop's willingness to handle warranty claims. One reviewer noted that the mechanic provided excellent advice and service, reinforcing the shop's positive reputation. Another customer experienced assistance with a warranty claim, which was handled efficiently.

To inquire about services, availability, or to confirm operating hours, please contact Spokesman Bicycles Outpost at (831) 291-7603 or +1 831-291-7603. Remember to call ahead to ensure they are open before your visit.

Location

Reviews

  • Feb 07, 2021

    Great experience. The mechanic went above and beyond helping me re-cable my bike. He had lots of good advice and was eager to answer all my questions and then some. I would definitely recommend them. They have carried their downtown reputation to the westside. Thank you again spokesman team.

  • Apr 12, 2023

    Recommend calling before going. They're often closed (for the day) during their business hours, even though they have a "back in 15 minutes" sign in the window. Went out of their way to file a warranty claim for my Kryptonite Gravity Skewers and replaced them.

  • Apr 26, 2021

    Fantastic experience purchasing a Specialized mountain bike from Spokesman. Chase handled every step with exceptional professionalism, honesty and courtesy. It was obvious that his only goal was to get me on a bike that i would love. The experience made driving over an hour to get to Spokesman worthwhile.

  • Oct 18, 2020

    Too expensive. They fixed my wheel, but did a poor job sealing it the tubeless rim afterwards. It depends on the mechanic you get, some are more thorough than others.

  • Dec 05, 2023

    Excellent experience with purchasing mountain bike. Professional, friendly, good communication.

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