Epicenter Cycling, located at 1730 Mission St, Santa Cruz, CA 95060, USA, offers bike and e-bike sales, rentals, and expert advice. You can reach them at (831) 423-9000 or +1 831-423-9000.
Based on customer reviews, Epicenter Cycling is highly regarded for its exceptional customer service and knowledgeable staff. Chris, in particular, is praised for his ability to assist customers in finding the perfect bike or e-bike, catering to individual needs and preferences. The shop is commended for its comprehensive services, including setting up children with appropriate bikes and helmets, and offering a unique children's bike buy-back program. Customers appreciate the shop's ability to provide tailored recommendations, ensuring they leave with the right equipment and accessories. The shop also offers bike rentals, including popular models like the Trek Fuel EX 8 29, and provides helpful advice on local riding spots. Customers report that the shop offers competitive pricing and excellent maintenance plans, making it a valuable resource for cyclists. The staff is described as super friendly and helpful, creating a positive and welcoming environment. Epicenter Cycling is highly recommended for its excellent service and expertise.
Key features and services highlighted by customers include:
- Bike Sales: Offering a range of bicycles.
- E-bike Sales: Offering a selection of e-bikes.
- Bike Rentals: Providing bike rental services, including high-quality models.
- Children's Bike Sales: Offering bikes and helmets for children.
- Children's Bike Buy-Back Program: Providing a unique buy-back program for children's bikes.
- Knowledgeable Staff: Chris is praised for his expertise and customer service.
- Expert Advice: Providing tailored recommendations for bikes and accessories.
- Maintenance Plans: Offering excellent maintenance plans.
- Rental Recommendations: Providing local riding spot recommendations.
- Competitive Pricing: Offering bikes and services at competitive prices.
Customers have expressed high satisfaction with the shop's service, particularly the knowledgeable staff and excellent customer service. If you are looking for "Bicycle Shops Near Me" in the Santa Cruz area and need bike or e-bike sales, rentals, or expert advice, Epicenter Cycling is a highly recommended option. Their commitment to excellent service and expertise makes them a top choice for local and visiting cyclists.
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