Epicenter Cycling

Overview
About
Location
Reviews

Overview

+1 831-423-9000
epicentercycling.com
1730 Mission St, Santa Cruz, CA 95060, USA
Hours

Monday 10:00 AM - 5:00 PM

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 5:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 5:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 10:00 AM - 5:00 PM

Epicenter Cycling Introduce

Epicenter Cycling, located at 1730 Mission St, Santa Cruz, CA 95060, USA, offers bike and e-bike sales, rentals, and expert advice. You can reach them at (831) 423-9000 or +1 831-423-9000.

Based on customer reviews, Epicenter Cycling is highly regarded for its exceptional customer service and knowledgeable staff. Chris, in particular, is praised for his ability to assist customers in finding the perfect bike or e-bike, catering to individual needs and preferences. The shop is commended for its comprehensive services, including setting up children with appropriate bikes and helmets, and offering a unique children's bike buy-back program. Customers appreciate the shop's ability to provide tailored recommendations, ensuring they leave with the right equipment and accessories. The shop also offers bike rentals, including popular models like the Trek Fuel EX 8 29, and provides helpful advice on local riding spots. Customers report that the shop offers competitive pricing and excellent maintenance plans, making it a valuable resource for cyclists. The staff is described as super friendly and helpful, creating a positive and welcoming environment. Epicenter Cycling is highly recommended for its excellent service and expertise.

Key features and services highlighted by customers include:

Bike Sales: Offering a range of bicycles.
E-bike Sales: Offering a selection of e-bikes.
Bike Rentals: Providing bike rental services, including high-quality models.
Children's Bike Sales: Offering bikes and helmets for children.
Children's Bike Buy-Back Program: Providing a unique buy-back program for children's bikes.
Knowledgeable Staff: Chris is praised for his expertise and customer service.
Expert Advice: Providing tailored recommendations for bikes and accessories.
Maintenance Plans: Offering excellent maintenance plans.
Rental Recommendations: Providing local riding spot recommendations.
Competitive Pricing: Offering bikes and services at competitive prices.

Customers have expressed high satisfaction with the shop's service, particularly the knowledgeable staff and excellent customer service. If you are looking for "Bicycle Shops Near Me" in the Santa Cruz area and need bike or e-bike sales, rentals, or expert advice, Epicenter Cycling is a highly recommended option. Their commitment to excellent service and expertise makes them a top choice for local and visiting cyclists.

Location

Reviews

Oct 06, 2024

This was my first time shopping for a bike as an adult and for my 6 year old. Chris was incredibly helpful - he got my daughter set up with a bike and a proper fitting helmet. I also learned about the children's bike buy-back program which is absolutely wonderful! This not only helps with the pocketbook, but allows kids to develop a passion for cycling that is truly an investment in their health and sense of adventure.I was on the fence about an e-bike (have been for over a year). I explained to Chris my needs and what I was looking for in an e-bike. He not only listened to me, but was able to put me into the bike that was exactly what I was looking for. He also set me up with a secure lock, helmet, chain lube and a pump. The promotion with the maintenance plan is AMAZING and will ensure that my bike is in tip-top shape for a long time.I appreciate Chris and the entire staff at Epicenter Cycling Mission Street - they have made a life long customer of me!
Oct 25, 2017

Rented a Trek Fuel EX 8 29 which was cool because I have the same bike. The staff was awesome. Super friendly and told me how to get to the good spots! Price wasn't the highest in town either.
Jul 23, 2024

Great bike shop in Santa Cruz. I had a few different questions, and I got quick help from a friendly employee, who got me the info I needed. In the case of a new tire, I originally thought about ordering online, but the employee gave me some good feedback based on where I'm riding locally, so I wound up buying it in store instead. Feeling much more confident with the choice after getting to check it out in person and talk to someone who knows the trails it'll be on. Looking forward to getting it out on some dirt! It's a nice setup, lots of inventory, and I had a friend rent a bike there a few years back with no issues. Great shop!
Mar 21, 2021

When I went into Epicenter Cycling, I was looking for a hard-tail mountain bike but ended up with a full-suspension model (FUEL EX 5 Deore) that is absolutely the most fun, most capable bicycle that I have ever owned. The salesperson, Zack, was friendly and helpful, and while he showed me the original type of bicycle that I had in mind, he also encouraged me to try out a full-suspension model because he thought that it would suit me better. You could say that this is pretty standard upselling, but the point is that Zack was right. After riding both bikes, I could see clear advantages to the full-suspension model. I bought it and took it out that day to Wilder Creek Ranch and rode along the bumpy, beautiful cliff trails and had a wonderful ride. My old hybrid, no-suspension bike is ok on those trails, but it is slower and more challenging to maneuver among the bumps and ruts. So, after listening to me talk about the sort of riding that I've done and that I want to do, Zack directed me toward a bicycle that's a perfect fit. The suspension set-up makes the trails so much more manageable and the dropper post is a thing of beauty. Who knew? The quality of my riding experience improved immensely. The staff at Epicenter Cycling knows their products well and Trek bicycles are great. I especially appreciate the lifetime tune-ups and fit adjustments that come with my new bike purchase. I don't buy new bicycles often, and I wanted to buy one that I would get years of enjoyment from, which I know that I have. I'd definitely recommend anyone in the market for a new bicycle to visit Epicenter Cycling.
Aug 21, 2024

The sales and service team are remarkable. They show an attention to details when I describe my needs and preferences and are thorough in conducting maintenance. When suggesting accessories, the sales team is fully transparent on the products pros and cons and they are respectful to whatever pruchasing decision is made. I only shop here because I trust these folks and they know their stuff!