The Bike Connection

Overview
About
Location
Reviews

Overview

+1 415-934-8000
www.bikeconnection.net
1090 Folsom St, San Francisco, CA 94103, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 10:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

The Bike Connection Introduce

The Bike Connection is located at 1090 Folsom St, San Francisco, CA 94103, USA. You can contact them at (415) 934-8000 or +1 415-934-8000.

Customer reviews consistently praise The Bike Connection for its fast, competent repairs and excellent customer service. One customer, who needed a rear wheel replacement on their older Specialized Rockhopper, was impressed by the shop's quick turnaround and friendly staff. They appreciated the shop's transparency in offering different repair options and the minor adjustments made to their brakes. They also highlighted the shop's 10% veteran discount.

Another customer, who brought in a 1985 Peugeot road bike for repair, was equally impressed with the shop's speed and reasonable prices. They also commended the staff's helpfulness and passion for bikes. This customer later returned for a derailleur repair, which was completed in about an hour on a Saturday, further solidifying their positive impression of the shop.

These reviews suggest that The Bike Connection is a highly recommended bike shop that prioritizes customer satisfaction and provides fast, competent repairs. The shop's friendly staff, quick turnaround times, and reasonable prices make it a valuable resource for cyclists in San Francisco and surrounding areas.

As a "Bicycle Shops Near Me" option, The Bike Connection offers bike repairs and related services. It is recommended to contact them directly for specific inquiries regarding their services and pricing.

Location

Reviews

Oct 07, 2024

These guys are incredible. I called on a Sunday morning to inquire about bike repair. They told me to bring it on in and they would let me know my options. Ended up replacing rear wheel on my older Specialized Rock hopper. There was a cheaper option but I would have had to wait on parts appreciate them offering options. Replaced my rear wheel and tube did some minor adjustments on my brakes and had me out the door and on the road in under a half hour. Extremely friendly and competent staff highly recommend. A plus for me is they honor veterans with a 10% discount on all parts. Thank you guys for taking care of me today I’ll be back!
Nov 03, 2024

This place is amazing. I have a 1985 Peugeot road bike that needed some love and these guys brought it back to life at lightning speed at a reasonable price. Refreshingly nice and helpful staff that you can tell love everything about bikes. Days after they fixed mine up I then proceeded to break my derailleur clean off— they were able to fix it in about an hour flat on a Saturday, again at a reasonable price. This is now my go-to place— world class service and professionalism hard to find nowadays.
Oct 13, 2024

I've been to the Bike Connection twice, not really by choice; but because both times I've had my bikes delivered to that location after buying them online. When purchasing on Giant's website, they give you a few options for locations, and the Bike Connection just happens to be the closest to my location. It's a nice bike shop, but in the past I've checked their prices for tune-ups and basic services and it's pricey. Anyway, my first experience was great, there was a chick working that day and she took care of everything, she helped me adjust my saddle, was super thorough when explaining me about which lights would be the best for night cycling, even installed my bottle cages, which she didn't have to do. On top of it, gave me a free bottle. She was great. Wish I could say the same about my last experience this previous Saturday. I showed up there at 6 pm, unfortunately (same as them) I also work on the weekends, and my schedules didn't really allow me to show up earlier. There's a manager, two dudes staring into computers and 3 bike mechanics. None of them seem eager to be there. They bring up my bike and the guy that was "in charge" of me, asks me to get on the bike. For context, my other Giant is XS (I'm 5'1), so this one I ordered in the same size because I'm aware of how hard it is to find a proper frame size for me. The saddle is incredibly high, to the point where I can't even get up by lifting my leg and putting my hand to the wall. The guy giggles. He says "maybe I need to adjust it a bit", so he does, barely. Same thing, he sees me literally struggling to get on the bike and giggles again; but I really want my bike set right so I suck it up and decide to be a good sport. He suggests me to "take it out for a spin", even before getting out of the door, I knew it was too high. I tried and obviously couldn't. I bring the bike back in after a couple of minutes, and he says "I don't think it can get lower, we might need to trim it". He passes the bike to the mechanic and they just make me feel like I'm bothering them. The bike saddle was STILL too tall, to the point where my tiptoes wouldn't even touch the floor, but I just gave up and took the bike with me. I got on the sidewalk to use it as leverage to get on the bike, of course, the minute I had to stop at a read light, I fell, because guess what? My feet couldn't touch the floor. The cycling community tends to be a little snobby, and everyone just seems to know better. The whole time this guy was "helping" me, I couldn't really tell if he was mocking me, or if he was completely useless for the job. Safe to say I won't be back to this place.
Sep 10, 2024

My wife and I are riding down the coast from Vancouver to San Diego. These guys were nice enough to get our bikes in for a tune while spending a couple days off in the city. Not only were they very accommodating they were all super cool and nice! One of the best retail/bike shop experiences we’ve had. Thanks so much Jimbo, Jason, and the others I didn’t catch names from. Great experience and the bikes feel great!
Jan 07, 2025

Charged me $60 to replace a regular tube on my bike. Got another flat about 3 months later (not related to their work) but I went to Huckleberry Bike shop in the city and they only charged me $30. Huckleberry also told me the tape on my rim was bad so they replaced it and that my tire tread was backwards from when Bike connection did it.