TrailWerks Cyclery

Overview
About
Location
Reviews

Overview

+1 410-923-2121
trailwerkscyclery.com
741 Generals Hwy #106, Millersville, MD 21108, USA
Hours

Monday Closed

Tuesday 11:00 AM - 5:00 PM

Wednesday 11:00 AM - 5:00 PM

Thursday 12:00 AM - 7:00 PM

Friday 12:00 AM - 7:00 PM

Saturday 11:00 AM - 4:00 PM

Sunday Closed

TrailWerks Cyclery Introduce

TrailWerks Cyclery is located at 741 Generals Hwy #106, Millersville, MD 21108, USA. You can contact them at (410) 923-2121 or +1 410-923-2121.

Customer reviews for TrailWerks Cyclery present a mix of positive and negative experiences. One customer reported a very negative experience with a new bike purchased from the shop. They cited numerous issues, including frequent flat tires, pedals coming off, and a broken chain, leading to a frustrating experience and a feeling of being "screwed" by the purchase.

Conversely, another customer had a positive experience with the shop. They noted that TrailWerks Cyclery is a Specialized dealer but services all types of bikes. They praised the staff's informative, knowledgeable, and down-to-earth demeanor. They also highlighted the shop's regular free seminars on various bike-related topics, recommending it to fellow riders.

These reviews suggest that TrailWerks Cyclery has knowledgeable staff and offers valuable resources like free seminars, but there are concerns about the quality of some bikes sold and the potential for mechanical issues. Potential customers should be aware of these mixed reviews before making a purchase, especially regarding new bikes.

As a "Bicycle Shops Near Me" option, TrailWerks Cyclery offers bike sales, repairs, and related services, particularly as a Specialized dealer. It is recommended to contact them directly for specific inquiries regarding their inventory, services, and any potential warranty or service agreements.

Location

Reviews

May 26, 2022

Worst decision ever!!! We have had NOTHING but problems with my sons new bike!! ——-One flat tire after another ——-Pedals came off twice ——Then today my son walked home pushing his bike because the Cain broke and his iPhone battery was dead! We so regret this purchase and feel screwed for buying a new bike that been nothing but problems.
Mar 17, 2020

Great shop! They are a Specialized dealer, but can service and work on anything. Bought my first full suspension here (2018 Carbon frame Stump Jumper 👌). Staff are informative, knowledgeable and down to earth. They also regularly provide free seminars pertaining to a wide variety of bike related topics. If you like to ride, this is the spot.
Aug 14, 2024

If you ever need your MTB looked at- or if you had any questions about your bike- please don't hesitate to stop by TRAILWERKS! They will be happy to help. This is one of the only places I trust with my bike!
Aug 29, 2024

Absolutely love working with Mike! Super knowledgeable for everything in the bike industry and my go-to for all the tricky stuff for frame-up builds!
Sep 14, 2023

Bought a bike through Specialized and had it shipped to TrailWerks for assembly. When I took the bike out it had the Fox36 fork grease block issue. The staff (Mike and team) was able to fit my new bike into the shop and get me back on the trails days later. This was in the near the summer peak rush. Other shops would've had me wait weeks to even look at it. I'm now riding just over 30 miles a week (two rides a week) and I would ride more if I could. The bike has needed nothing since then.