Trek Bicycle Madison West

Overview
About
Location
Reviews

Overview

+1 608-833-8735
www.trekbikes.com
8108 Mineral Point Rd, Madison, WI 53719, USA
Hours

Monday 11:00 AM - 6:00 PM

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 11:00 AM - 5:00 PM

Sunday 11:00 AM - 5:00 PM

Trek Bicycle Madison West Introduce

Welcome to Trek Bicycle Madison West, located at 8108 Mineral Point Rd, Madison, WI 53719. As a part of the 'Bicycle Shops Near Me' category, this store is recognized as a premier destination for Trek bike sales and service.

Trek Bicycle Madison West is highly regarded as the best bike shop in the area, consistently providing first-rate customer service. Customers praise the friendly and knowledgeable staff, such as Heidi, who excels at helping customers select the perfect bike. The service department is also consistently rated as top-notch, ensuring that all bike maintenance and repairs are handled with expertise.

The shop's commitment to customer satisfaction is evident in their prompt and helpful responses. One customer, who inquired about a replacement part for an older Trek bike, was impressed that the team, possibly Alice, called back on a Sunday after an initial Saturday inquiry. The customer also highlighted the technician Jake's helpfulness, knowledge, and friendly demeanor when they finally received the part.

Trek Bicycle Madison West offers premier Trek bike sales and service. The store is known for its first-rate customer service and knowledgeable staff.

For inquiries or to explore their Trek bike selection, you can contact Trek Bicycle Madison West at (608) 833-8735 or +1 608-833-8735. If you're looking for premier Trek bike sales and service in Madison, WI, Trek Bicycle Madison West is highly recommended.

Customers consistently highlight the first-rate customer service and knowledgeable staff at Trek Bicycle Madison West. It is a place where you can find quality Trek bikes and reliable assistance.

Location

Reviews

Mar 14, 2025

Best bike shop in the area, I don't bother anymore to go anywhere else. As always, first rate customer service as soon as you walk in the door. Heidi was super friendly and extremely knowledgeable in helping me select my new bike. Service dept. is always top notch, as well. I own 4 Trek bikes and am always very impressed with this local Wisconsin company.
Oct 28, 2024

Amazing experience. Called them on a Saturday to inquire about a replacement part on an old Trek. The team called me the following day on Sunday, and we were able to discuss more. I was at an event and couldn't make it before store close but still this was amazing, I had called multiple other bike shops and this was the one that called back. (I believe I talked to Alice?) They were great On Monday I finally received my replacement part which fit, the technician Jake was super helpful, knowledgeable and super friendly. I will be back! Great folks.
Sep 17, 2024

Trek West is the best. Can't recommend them enough. Always Friendly, Knowledgable. No attitude or attempts at upselling. I've worked with at least 6 of their staff and they are all consistently excellent. Just rolled in for a relatively easy fix and it was done in no time at all and the price was beyond fair. Many thanks!!!
Sep 02, 2024

Chris from the service team was so great to work with! He took the time to evaluate our bikes and determine what service was needed and appropriate for our bikes. He went above and beyond helping my wife and I feel more comfortable on our bikes by problem solving and listening to our concerns. He made thoughtful recommendations about riding positioning adjustments which made us feel much more comfortable on our bikes. We couldnt have had a better experience at Madison West, and we will highly recommend this bike shop to all our friends! Additionally, Tracey offered an incredible amount of time and support helping me purchase a new fat bike, and I couldn't be happier with my purchase. She answered every question I had and thoroughly explained every aspect of the bike. Thanks to everyone at Trek Madison West for helping us with all our biking needs. We will be back soon
Aug 11, 2024

Jake is amazing and I would highly recommend Mineral Point Trek location to everyone! I never felt pressured to purchase anything however, I did learn so much and I feel better prepared being a first time bike owner. I will definitely be back to purchase my next bike when I’m ready to try something different. Everyone at the store has a teachers heart and puts customers above making a sale. I can tell that the leadership at that store supports the employees, everyone was so happy to be there and had a passion for cycling.