Trek Bicycle Tampa South is located at 530 S MacDill Ave, Tampa, FL 33609, USA. You can contact them at (813) 712-8000 or +1 813-712-8000.
Customer reviews for Trek Bicycle Tampa South present a stark contrast in experiences. One customer praised the staff for their friendliness and helpfulness, particularly when assisting someone new to cycling. They appreciated the detailed explanations and the quick, efficient repair of their recovered stolen bike. They also noted the staff's personal touch in remembering their name during visits.
However, another customer reported a significantly negative experience with the shop's inspection and shipping services. They felt the shop misrepresented the condition of a used bike, describing it as "very good" when it had noticeable wear and scratches. They also criticized the shop for failing to identify a stuck seatpost and potential damage to the seatpost clamp. The customer felt the shop's assessment was inaccurate and led to a disappointing purchase. They also complained about delays in shipping, despite providing a shipping label, and a lack of communication from the shop.
This customer also updated their review multiple times to indicate a complete lack of follow up from the shop regarding their concerns. They stated that after bringing the bike to two reputable bike shops, it was determined that the frame was unfixable due to the crack on the seatpost clamp, which they believe was caused by the negligence of Trek Bicycle Tampa South.
These reviews suggest that Trek Bicycle Tampa South may offer friendly service, but also has significant issues with expertise and reliability, particularly regarding used bike inspections and shipping. Potential customers should be aware of these reported issues before seeking services from this shop.
As a "Bicycle Shops Near Me" option, Trek Bicycle Tampa South offers bike repairs and services. It is recommended to carefully consider the mixed reviews and exercise caution before engaging with this business.
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