Bike-On, located at 72 College St in Warwick, RI, is a bicycle store specializing in recumbent bikes and trikes, catering to individuals with specific cycling needs. As a platform category bicycle store, they are dedicated to providing a wide range of adaptive cycling options and exceptional customer service.
Customer reviews consistently highlight the shop's exceptional service, particularly when it comes to recumbent trikes. One customer praised Kyle for his "unbelievable service" and patience in helping them find the right trike for their severe spinal damage. They appreciated Kyle's willingness to try different models and find a trike that fit in their vehicle. They were especially happy with their TerraTrike Evo with e-assist.
Another customer also highlighted Kyle's knowledge and patience in helping them choose a trike. They acknowledged some minor miscommunications but overall had a "fantastic experience."
However, a point of concern was raised regarding warranty work. One customer wished they had been informed that warranty work on their ICE Adventure trike had to be done by Bike-On, which is over 100 miles from their home, despite having an ICE dealer closer. They expressed concern about potential warranty issues due to the distance.
Key features of Bike-On include:
- Specialized in Recumbent Bikes and Trikes: Offering a wide range of adaptive cycling options.
- Expert and Patient Service: Providing knowledgeable assistance and personalized fitting.
- Wide Selection of Trikes: Offering various trike models, including TerraTrike and ICE Adventure.
- E-Assist Options: Providing e-assist trikes for added support.
- Vehicle Fitting Assistance: Helping customers find trikes that fit in their vehicles.
Important Considerations:
- Warranty Service: Warranty work may need to be performed at Bike-On, even if other dealers are closer.
For inquiries or to schedule an appointment, you can contact Bike-On at (401) 615-0339 or +1 401-615-0339. Located in Warwick, they serve the local and regional adaptive cycling community.
If you're looking for a specialized bike shop that offers expert service and a wide range of recumbent bikes and trikes, Bike-On is an excellent choice. Their dedication to customer satisfaction and their expertise in adaptive cycling make them a valuable resource for cyclists in the Warwick area.
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