BikePlace

Overview
About
Location
Reviews

Overview

+1 407-440-3756
www.bikeplace.us
10524 Moss Park Rd Suite 201, Orlando, FL 32832, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 4:00 PM

Sunday Closed

BikePlace Introduce

Welcome to BikePlace, located at 10524 Moss Park Rd Suite 201, Orlando, FL 32832. As a part of the 'Bicycle Shops Near Me' category, this store offers bike repairs and sales. However, customer experiences have varied significantly.

BikePlace has received mixed reviews, with some customers expressing strong dissatisfaction. One customer reported a negative experience with bike repairs, claiming they were charged $210 for a repair that did not fix the issue. When they returned to complain, they were told additional repairs would cost another $100, and were ultimately told to "TAKE YOUR BIKE." This customer strongly advises against using the shop, citing poor customer service.

Another customer reported a similar negative experience regarding customer service. They visited the store to purchase a bike for their child but found the staff unhelpful and disinterested, as they were preoccupied watching a television event. This customer decided to leave without making a purchase.

However, not all experiences have been negative. One customer reported a favorable experience with a small repair, suggesting that some services may be satisfactory. The store also carries a selection of "nice bikes."

BikePlace offers bike repairs and sales, but customer experiences have varied significantly. Potential customers should consider the mixed reviews before visiting.

For inquiries, you can contact BikePlace at (407) 440-3756 or +1 407-440-3756. Potential customers should be aware of the mixed reviews and consider them before choosing to utilize this shop.

Customer reviews indicate a wide range of experiences at BikePlace. While some repairs may be completed satisfactorily, several customers have reported poor customer service and unsatisfactory repairs.

Location

Reviews

Nov 15, 2024

I do not recommend this store at all. The employees are very spoiled and do a very poor job with the bikes. I left my son's bicycle for 4 days, they charged me 210, they didn't fix anything. They returned the bike to me in the same condition. When I went to complain, they told me that I had to change another part and that the cost would rise to 310 dollars. I told him why they had not told me about this problem before and his response was: TAKE YOUR BIKE!!!! Customers are the reason for a business and if you are going to treat them with the toe of the shoe I don't see much future for the store. Obviously I won't be coming back again and my comments about the store and its employees will be good.
Feb 01, 2025

lol no. Went here one time with a small repair and had a favorable experience. Saw some nice bikes and needed a new one for my 6 yr old so went back today. 4 employees there all watching some biking event on the TV and none of them had the time to help us with buying bikes so we left. Why would I spend money here?
Apr 14, 2024

Great place to buy affordable and high end bikes and if your thing is mtb a few miles down the road is Bikeplace mtb. The staff here we're easy to deal with. Friendly and professional with some great options for shreddin it.My experience was all positive and fun. Thanks Bikeplace mtb im loving it. BTW they're located off Hoffner and Goldenrod.
Sep 24, 2022

The customer service here is so good that you don't feel like one, you feel like family! Is like you know them and they know you. The vibe in the shop is calm, inviting and easy going. They listen to your needs and make recommendations. The shop is neat clean, well organized and they even have an espresso machine, if you like coffee!! I went in for a tune up and components replacement. They did an amazing job on my bike. They even made recommendations I wasn't thinking about. I'm glad I listened to them , my bike feels better than new. Bought my bike in 2016 and is looking better now!! Thank you to the team!! I highly recommend Bikeplace in Lake Nona! #bikeplacefamily
Feb 01, 2023

First off i would like to say this is officially my 2nd home. Everyone here is super friendly and so helpful, if you ever want to get into a bike and don’t know where to go, this is the place, they explain everything to you and help you out with everything, maintenance and install, after getting my first bike here it’s been an amazing experience not only outside of this store but inside, always being greeted here and welcomed, even offered cups of coffee with their Nespresso machine, These people are family here and they help out with everything, nothing but the best things to say about this place. With the best prices and selection of bikes you won’t find a better place than this.