Groove E-Bikes

Overview
About
Location
Reviews

Overview

+1 949-274-7944
www.grooveebikes.com
3740 Campus Dr # A, Newport Beach, CA 92660, USA
Hours

Monday Closed

Tuesday 11:00 AM - 5:00 PM

Wednesday 11:00 AM - 5:00 PM

Thursday 11:00 AM - 5:00 PM

Friday 11:00 AM - 5:00 PM

Saturday 11:00 AM - 5:00 PM

Sunday Closed

Groove E-Bikes Introduce

Welcome to Groove E-Bikes, located at 3740 Campus Dr # A, Newport Beach, CA 92660, USA. You can reach us at (949) 274-7944 or +1 949-274-7944.

As an e-bike shop in the "Bicycle Shops Near Me" category, Groove E-Bikes offers a large selection of electric bikes and repair services. Customer reviews present mixed experiences, with some praising the friendly owner and capable staff, while others report issues with product quality.

Our services include:

Electric bike sales: Offering a wide selection of electric bikes.
Electric bike repairs: Providing repair services for electric bikes.
Electric bike maintenance: Offering maintenance services for electric bikes.

What makes Groove E-Bikes stand out:

Large selection of e-bikes: Offering a wide variety of electric bikes to choose from.
Capable staff engineer: Employing a staff engineer capable of fixing e-bikes.
Friendly owner: Offering a friendly and welcoming atmosphere.
Cozy atmosphere: Providing a comfortable shopping environment with music.

Customer reviews offer contrasting experiences. One customer praised the shop for its fantastic service, friendly owner, and capable staff engineer. They also appreciated the music and cozy atmosphere, and the large selection of bikes. They recommended the shop for both purchasing and maintaining e-bikes.

However, another customer reported a negative experience, stating that their bicycle brake pads wore out in just three weeks and cost $20 to replace, indicating poor product quality.

Given the mixed reviews, potential customers should be aware of the potential for inconsistent product quality. While some customers praise the friendly atmosphere and capable staff, others have reported issues with the durability of certain parts. It is recommended to carefully inspect products and inquire about warranty and part quality before making a purchase. If considering a purchase or repair at Groove E-Bikes, it is advisable to communicate clearly with the staff and to seek clarification regarding product quality and warranty policies.

Location

Reviews

Mar 23, 2023

Fantastic!! The owner is super kind and the staff engineer is highly capable of fixing e-bikes. Enjoyed the music and cozy atmosphere. They have quite big selection of bikes!! If you want to take a look at some models and choose one, it is the place you should go. Also, it’s a great place to buy e-bike if you might worry about repairs and maintenance!!
Nov 24, 2024

The bicycle brake pads ran out in 3 weeks. $20 Very poor quality
Feb 28, 2020

If you want to buy an eBike this is the place to go! Bob Bibee is extremely knowledgeable, commited to excellent customer service and has a wide variety of bikes to offer. He doesn't try to upsell you. He simply makes sure that the bike you get is going to be a perfect fit for you. I have rented bikes here for years and recently purchased a bike from Bob. I couldn't recommend his shop more highly. He and his family are wonderful !
Mar 05, 2024

This was a tough review. On one hand, the guys are friendly and gave me a decent discount. On the other, they took a really long time, did not communicate the several day delay, and they returned my bike with an awfully squeaky brake. Ultimately, solid and reliable service is what you're looking for, so I have to give them 2 stars. Pretty disappointed as I thought I found a shop I could rely on, but I won't be returning.
Mar 10, 2024

I brought my ebike in to have Bob fix a flat tire and perform an overall tune-up. Wow, the bike works like it's new! I called first, as suggested, and brought the bike in around noon. Less than 3 hours later, they texted me that it was done! I picked up the bike, and I must add that the fee for such excellent service was very reasonable. I have Bob's team work on my ebike because I know that they have the technical expertise to do the job right. Plus, their ebikes are light yet sturdy and stable -- perfection!