Marin Mountain Bikes, Inc.

Overview
About
Location
Reviews

Overview

+1 415-382-6000
www.marinbikes.com
1450 Technology Ln Suite 100, Petaluma, CA 94954, USA
Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Marin Mountain Bikes, Inc. Introduce

Marin Mountain Bikes, Inc., located at 1450 Technology Ln Suite 100, Petaluma, CA 94954, is a bicycle company that designs and sells a range of mountain and other types of bikes. As part of the "Bicycle Shops Near Me" category, they provide bicycles to both local enthusiasts and a wider market. You can contact them at (415) 382-6000 or +1 415-382-6000.

Customer reviews present a polarized view of Marin Mountain Bikes, Inc. One customer expressed extreme dissatisfaction, stating it was the worst experience they had ever had and labeling it as "absolutely disgusting." This review provides little detail, but indicates a severe negative interaction.

In contrast, another customer provided a highly positive review, specifically praising the Marin Gestalt 2.5 model. This customer highlighted the bike's performance, comfort, and components, noting they had put hundreds of miles on it, including a 50.7-mile ride. They also mentioned test-driving comparable models from other brands but finding the Gestalt 2.5 superior. This customer emphasized the "Marin made for fun" slogan and expressed overall satisfaction with the bike.

Based on customer reviews, Marin Mountain Bikes, Inc. offers:

A range of mountain and other bicycle models.
The Marin Gestalt 2.5, which is highly praised for its performance.
Potentially varying customer service experiences.
High performance bike options.

Potential customers should be aware of the mixed customer reviews regarding customer service. While some customers have had very negative experiences, others have been highly satisfied with the bikes themselves. It is advised that customers conduct thorough research and potentially test ride bikes before purchasing.

Location

Reviews

Dec 18, 2024

Never will I ever buy a bike from these guys again. It was the worse experience I’ve ever had. Absolutely disgusting.
Jun 22, 2022

I love my Marin Gestalt 2.5! I bought it a month ago and have put hundreds of miles on it which includes a continuous single day 50.7 mile ride on paved trails. Every time I get on this bike I see “Marin made for fun” written on top of the fork post, you guys definitely nailed the fun part. It’s fast, comfortable, has great components/frame, and fits me perfectly. This bike is one of many I own but the only Marin brand. Before I bought this bike, I test drove several other bikes including comparable Specialized and Trek models. None of them compared to the Gestalt 2.5 on how they rode/felt. Great job Marin for making this awesome bike!
Apr 19, 2024

Recently purchased from Jenson , Alpine trail e, and am having problems with the Shimano ep6 motor I NEED warranty service and Jenson does not want to help me. I need your help to get this warranty service done, I’ve never had a bicycle break after 4 months of light use
Jan 24, 2023

this review is for customer service, or rather lack thereof. my order was delayed, and I had billing questions. I have emailed them so many times I lost count, but I have not heard anything back. I am honestly shocked a small local company acts this way. Response to Marin bikes. The dealer has actually been very helpful in every way. However, the delay and billing was in regards to my purchase directly through your website. They did everything they could to help me. I find this level of response very representative of my previous experiences with this company. Finally, the email you are suggesting I use is the same one I have sent many emails to already, without as much as a response. Thank you.
Sep 07, 2022

The paint finish on my 2 year old, lightly used marin muirwoods chips easily and is obviously defective as none of my previous bikes from other manufacturers had this issue. Marin did not want to help as the warranty is only 1 year on paint. I will not buy another Marin bike in the future.