Sol Mobil Electric Bicycles

Overview
About
Location
Reviews

Overview

+1 828-263-4159
1150 Oak St NW, Winston-Salem, NC 27101, USA
Hours Business hours are not available at the moment

Sol Mobil Electric Bicycles Introduce

Sol Mobil Electric Bicycles is located at 1150 Oak St NW, Winston-Salem, NC 27101, USA. You can contact them at (828) 263-4159 or +1 828-263-4159.

Customer reviews for Sol Mobil Electric Bicycles present a stark contrast in experiences. Two customers reported extremely negative experiences involving significant damage and alleged theft of parts from their electric trikes. One customer claimed that Ryan damaged and stole parts from their Wild One Stein trike, resulting in substantial replacement costs. Another customer reported that their ELF trike was dismantled and destroyed, with numerous parts missing or stolen, after being brought in for collision damage assessment. This customer also mentioned paying a significant sum for electrical system repairs.

However, another customer had a positive experience with Ryan, praising his prompt response and diagnostic skills for their electric scooter repair. They appreciated Ryan's flexibility and willingness to travel to their home for the repair, which involved replacing a charger port and charger. They also found Ryan's prices to be fair.

These reviews suggest that Sol Mobil Electric Bicycles has received mixed feedback. While one customer found Ryan to be helpful and efficient, two others reported severe issues involving damage and alleged theft. Potential customers should be aware of these contrasting experiences before seeking services from this shop.

As a "Bicycle Shops Near Me" option, Sol Mobil Electric Bicycles offers electric bicycle and scooter repairs. It is strongly recommended to carefully consider customer reviews and exercise caution before engaging with this business.

Location

Reviews

Nov 04, 2023

#1 Buyer beware! Ryan damaged and stole most of my Wild One Stein trike which I purchased for $5,900 from Sol Mobil. The replacement cost for the damage is $1,357: $747 (rear swingarm), $351 (carrier rack), $137 (handlebar center) plus $122 (handlebars). Replacement cost for the theft is $564: $457 (rear wheel), $107 (headrest), plus hundreds of dollars more for the stolen pedals, crankset, derailleurs, handlebar grips, disc brake, brake levers, brake cables, shifters, shift cables, etc. #2 Danger! Danger! While in Ryan's shop, my entire ELF trike was surprisingly demolished; destroyed by dismantling into a pile of parts, a bucket of bolts, and a tangle of sliced-up electrical pieces. When I went to collect the remains, Ryan had lost or stolen many of my parts including four front wheels, one rear wheel, the trunk storage, and the sliding recumbent seat. I had brought my Tactical-ELF trike (purchased for $14,000 from Organic Transit) to Ryan at Sol Mobil to assess the damage caused by a collision. I paid $1,700 just to rebuild the electrical system.
Mar 24, 2024

Ryan at sol mobile was great. I emailed him about needing m y scooter fixed and he immediately responded and within just a couple of emails he gave me diagnostic just from a couple of pics and my description of the issue. Ryan was also every flexible with my schedule. Ryan was also the only person I could find willing to work on my electric scooter. I also appreciated him coming to my house to do the repair as I couldn’t go into his shop that day. He replaced my charger port and charger allowing my scooter to charge properly in about 30 minutes.Ryan was fair with his prices and charged me fairly, will for sure be coming back with my scooter needs.
May 31, 2020

Living in Charlotte. Couldn’t find anyone (outside shipping it to the manufacturer which takes forever and is cost prohibitive) to work on a broken throttle. After making several calls to local shops in Charlotte, I found Sol Mobile up in Winston. Ryan was more than willing to help. We took a day trip and dropped the e scooter (swagtron) at the warehouse. Ninety minutes later the throttle was replaced and I was called for pickup. We just finished an hour ride and it works perfectly. We will be sure to call on Sol Mobile again in the future. I’ll add that we like their dog. Thanks for the help.
Oct 11, 2020

Ryan went above and beyond to convert my vintage bike to an e-bike, within a short deadline that I was under. He took time to explain things about the kit and workings of the e-bike and assured me of ongoing support in the future if needed. I'd recommend Ryan and Sol Mobil to anyone who wants to get up more hills, haul more stuff, ride farther, or switch to a fun, sustainable, low-impact transport method.
Mar 23, 2020

Ryan was great at answering questions and being completely reliable. His knowledge of my ebike was what led me to buy certain products from him. Thanks for all the help! You were awesome.