PRO BIKE+RUN Strip District

Overview
About
Location
Reviews

Overview

+1 412-742-4420
www.probikerun.com
2400 Smallman St Suite 200, Pittsburgh, PA 15222, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

PRO BIKE+RUN Strip District Introduce

PRO BIKE+RUN Strip District, located at 2400 Smallman St Suite 200, Pittsburgh, PA 15222, USA, is a bike shop renowned for its expert bike sales and exceptional customer service. You can reach them at (412) 742-4420 or +1 412-742-4420.

Based on customer reviews, PRO BIKE+RUN Strip District is highly praised for its knowledgeable and friendly staff, particularly Derek and Josh T. Customers highlight the shop's wide selection of bikes and the staff's ability to provide expert advice without pressuring for an upsell. The shop's location is ideal for test rides, allowing customers to experience the bikes before purchasing. The staff's willingness to go above and beyond, such as holding a bike for a customer traveling from out of town and assisting with setup and loading, demonstrates their dedication to customer satisfaction.

Key features and services highlighted by customers include:

Expert Bike Sales: Offering a wide selection of bikes and expert sales assistance.
Knowledgeable Staff: Employing knowledgeable and friendly staff, like Derek and Josh T.
Test Rides: Offering a convenient location for test rides.
Personalized Assistance: Providing personalized assistance in choosing the right bike.
No Upselling: Offering honest advice without pressuring for upsells.
Wide Selection: Offering a fantastic stock of bikes.
Exceptional Customer Service: Providing outstanding customer service.
Helpful Setup: Assisting with bike setup and loading.

Customers have expressed high satisfaction with the shop's service, particularly the knowledgeable staff and the excellent buying experiences. The shop's ability to provide expert bike sales, test rides, and exceptional customer service makes it a valuable resource for local cyclists and those traveling from afar. If you are looking for "Bicycle Shops Near Me" in the Pittsburgh area and need expert bike sales or a wide selection of bikes, PRO BIKE+RUN Strip District is a highly recommended option. Their knowledgeable staff and commitment to customer satisfaction make them a top choice for all your biking needs.

Location

Reviews

Feb 28, 2025

I have recently been getting into biking more and was interested in getting a new bike and seeing which would be best for me. I walked in and talked to Derek and he was incredibly knowledgeable, kind, and personable. He showed me a bunch of different options and really helped guide me into some of the best options without ever trying to upsell me. He answered all my questions and even provided insight into his own experiences with biking.
May 13, 2024

Had never been to this shop before and what a surprise. Fantastic stock, perfect location for a test ride and a super helpful, friendly staff. I couldn't find the bike I wanted in my area, but Pro Bike & Run had it and I made the drive from my home in Cleveland to purchase it. Josh T was working the day I came in and was the first person I spoke with a week and a half earlier to see if it was in stock. He held the bike for me until I could get to Pittsburgh and was very helpful in setting it up for a ride and then into my car after I purchased it. If I lived closer I would probably be in this shop at least once a month. Great shop! I love my new bike!
Feb 20, 2025

I gave my bicycle to this repair shop and told them I needed a tune up and said they can replace whatever needs replacing. Nearly $500 dollars later, including nearly $200(!!!!!!) in service fees my bike was returned to me. I thought the price was steep but I ride my bike every day and value a professional tune up so I accepted the costs gladly. 15 minutes into my ride I noted an odd sound in my rear tire and found that my rear brake pads were loose and hit my spokes, causing damage to one of them!! I was upset, because if I am paying hundreds of dollars to bike technicians I would hope such an egregious and obvious issue would have been noted. A week or so later I was riding my bike in the woods and my chain (which was brand new, that they put on) snapped off. Never in 15 years of cycling has this happened to me. Overall my customer service experience with them was also negative. The bike mechanics did not greet me as I walked in and they did not seem particularly friendly. Overall I feel as though I was scammed by this bike shop. There are so many wonderful shops in the area I have since discovered that treat me and my bicycle with greater respect. I am not visibly athletic, and I’m sure they felt like I was just a casual rider and not worthy of the attention and detail I’m sure they provide people who come into the shop with fancier bikes. It pains me to give any business a one star review, but in this case I believe it is warranted. I feel as though I was used as a blank check for them to rack up unnecessary charges. The bill for my bike was 1/3 of what I paid for the bike itself for christs sake! Aside from the tune up charge ($119, the highest priced tune up out of the four bike shops I’ve gotten a quote from) there was an additional $80 in service fees. For that price I’d expect every aspect of my bike to be triple checked. Loose rear brake pads are an incredibly simple thing to overlook and put me in danger. Shameful!
Jan 10, 2025

Steve in the bike repair shop is amazing. He's meticulous and is eager to share his knowledge about cycling. I followed him from my prior bike shop.
Sep 12, 2024

Pro Bike & Run has been such a great help in finding the right bikes for us, ordering and customizing them, and picking them up. Derick was amazing to work with! They understood exactly what we were looking for and helped us so much!